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Error Backup Snapshot Server in Cluster Linux

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I need a solution
Hello
I do not know if it would be here the right place to share with everyone my problem and if there is any solution for my case .
 
I have a NBU Appliance 5220 and has a 100 % virtualized environment " VMware " . Policies have backup BD ORACLE installed with the client and most of my application equipment , possess political snapshot of the VM .
 
The problem I have is that when I do a backup of the VM snapshot of the servers working in the cluster, the node that is backing up just falling and restarting the server database. That way one of us to assume the application does not fall.
The problem is that I can not backup snapshot of BD that are clustered due to this problem . I can not because my servers reinciam and give a problem in my case the OS would be much easier .
The OS of these Oracle DB servers is Linux .
 
Can anyone tell me why this happens and if this solution is backing up these VMs ?
 
Sorry if there is something wrong writing , but I am using a translator .
 
Thanks to all
 
Juliano Moreira

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