Hello there,
We have
- IBM TS3500, TLD 3584 library with 5 LTO-5 Drives updated with the last microcode
- We use original IBM tapes.
- NBU 7.6.0.2, 1 master and 4 media servers.
- Windows srv 2008 r2
Issue:"Warning bptm(pid=) cannot locate on drive index 5, No more data is on the tape. "
When NB is trying to write on tape, we get the above error.
This is what we get when SLP are running and doing Duplications.
I found in bptm log, withing the time the job was running:
16:20:06.824 [12680.8964] <2> Orb::setOrbConnectTimeout: timeout seconds: 60(Orb.cpp:1567)
16:20:06.824 [12680.8964] <2> Orb::setOrbRequestTimeout: timeout seconds: 1800(Orb.cpp:1576)
16:20:07.791 [10424.13532] <2> tapelib: wait_for_ltid, Mount, timeout 0
16:20:29.475 [10424.13532] <2> io_ioctl: command (5)MTREW 1 0x0 from (bptm.c.8312) on drive index 4
16:20:29.506 [10424.13532] <2> io_ioctl: command (1)MTFSF 1 0x0 from (bptm.c.8564) on drive index 4
16:25:48.761 [10424.13532] <8> io_position_for_write: cannot locate on drive index 4, No more data is on the tape.
16:25:48.761 [10424.13532] <2> io_ioctl: command (5)MTREW 1 0x0 from (bptm.c.7146) on drive index 4
16:26:14.719 [10424.13532] <2> io_position_for_write: If header checks out, then overwrite it at LBA 0
16:26:14.813 [10424.13532] <2> io_position_for_write: Media at BOT
Please ignore LOT 3 handling, I only use LTO5, the focus is on tape: XO0354.
I attached the logs, please ask if smth is needed in order to gather more data for troubleshooting.
Thank You
//George