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Drives were down and struck with media

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I need a solution

Hi Team,

We are running Netbackup Master on AIX 5.3 with netbackup version of 7.1.0.4.

Now we have configured the drives on windows media server.

Below is the output from master server with vmoprcmd -h -d ds

                                  DRIVE STATUS
 
Drv Type   Control  User      Label  RecMID  ExtMID  Ready   Wr.Enbl.  ReqId
  0 hcart3 DOWN-TLD            Yes   X36185  X36185   Yes     Yes        0
  1 hcart2   TLD                -                     No       -         0
  2 hcart    TLD               Yes   X41132  X41132   Yes     Yes        0
  3 hcart2   TLD                -                     No       -         0
  4 hcart2   TLD                -                     No       -         0
  5 hcart    TLD                -                     No       -         0
  6 hcart    TLD               Yes   X45582  X45582   Yes     Yes        0
  7 hcart    TLD               Yes   X45996  X45996   Yes     Yes        0
  8 hcart    TLD               No            X46978   Yes     Yes        0
  9 hcart  DOWN-TLD            No            X46979   Yes     Yes        0
 10 hcart2   TLD                -                     No       -         0
 11 hcart3 DOWN-TLD             -                     No       -         0
 12 hcart3 DOWN-TLD             -                     No       -         0
 13 hcart3 DOWN-TLD            Yes   X31520  X31520   Yes     Yes        0
 14 hcart2   TLD                -                     No       -         0
 15 hcart3 DOWN-TLD            Yes   X32783  X32783   Yes     Yes        0
 16 hcart3 DOWN-TLD             -                     No       -         0
 17 hcart3 DOWN-TLD             -                     No       -         0
 18 hcart3 DOWN-TLD            Yes   X36436  X36436   Yes     Yes        0
 19 hcart  DOWN-TLD             -                     No       -         0
 20 hcart  DOWN-TLD            Yes   X45334  X45334   Yes     Yes        0
 21 hcart  DOWN-TLD            Yes   X46631  X46631   Yes     Yes        0
 22 hcart  DOWN-TLD             -                     No       -         0
 23 hcart  DOWN-TLD             -                     No       -         0
 24 hcart  DOWN-TLD             -                     No       -         0
 25 hcart  DOWN-TLD            Yes   X45836  X45836   Yes     Yes        0
 26 hcart2   TLD                -                     No       -         0
 27 hcart    TLD                -                     No       -         0
 28 hcart    TLD                -                     No       -         0
 29 hcart    TLD               Yes   X45240  X45240   Yes     Yes        0
 30 hcart    TLD                -                     No       -         0
 

When I try to reset or bring the drive up I get an error invalid drive number.

I tried restarting the nb services on the media server still the issue persists

I see missing paths for the drives which are down above.


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