I am trying to recover data from old tapes for a customer whose Netbackup server (7.1.0.2) has not been in use for a long time. The tapes contain data backed up between 2007 and 2011 (and possibly earlier, I haven't managed to read them all in yet). The old server is unusable and so is the machine the backups were originally made of. We have set up a new server with the same version of Netbackup, running Windows 2008 (same as the old server), and I have run phase 1 and phase 2 import of the tapes that have already been read. At this point I expected to be able to restore the files but I cannot find any backups to restore.
I am not a Symantec user normally (TSM specialist), so I may well be missing something that's obvious to you guys. Are there things that have to match between the old and new environments that I did not mention? Or do I perhaps have to grant permission to restore the client's data to the new server?
Any advice would be much appreciated.