Netbackup MSDP PostgreSQL service fails to start

September 1, 2014, 4:56 am

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Hi,

Need help. PostgreSQL service stopped. When trying to start it says "Windows could not start the PostgreSQL Server 8.3 on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion". Will this Article URL http://www.symantec.com/docs/TECH170440 solve it or the article pertains to a different scenario. If that article is a general solution, I will just execute this from the article solution - C:\Program Files\Veritas\pdde\pddb\bin>pg_resetxlog.exe -f x:\msdp\databases\pddb\data
Below postgresql logs from msdp path\log\pddb:

2014-08-27 17:44:09 MYT LOG:  database system was interrupted while in recovery at 2014-08-27 17:40:09 MYT
2014-08-27 17:44:09 MYT HINT:  This probably means that some data is corrupted and you will have to use the last backup for recovery.
2014-08-27 17:44:09 MYT LOG:  database system was not properly shut down; automatic recovery in progress
2014-08-27 17:44:09 MYT LOG:  redo starts at 1112/40012348
2014-08-27 17:44:09 MYT FATAL:  the database system is starting up
2014-08-27 17:44:09 MYT LOG:  unrecognized win32 error code: 1106
2014-08-27 17:44:09 MYT CONTEXT:  writing block 164090 of relation 1663/16384/307404363
 xlog redo insert(init): rel 1663/16384/307404370; tid 58796/1
2014-08-27 17:44:09 MYT FATAL:  could not write block 164090 of relation 1663/16384/307404363: Invalid argument
2014-08-27 17:44:09 MYT CONTEXT:  writing block 164090 of relation 1663/16384/307404363
 xlog redo insert(init): rel 1663/16384/307404370; tid 58796/1
2014-08-27 17:44:09 MYT LOG:  startup process (PID 6404) exited with exit code 1
2014-08-27 17:44:09 MYT LOG:  aborting startup due to startup process failure
 

Netbackup version is 7.5.0.6.

Regards

 

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Client able to ping master but getting error "cannot communicate with the master server.Backups may not properly function" while installing Netbackup

September 1, 2014, 9:24 am

≫ Next: oracle Stream-based operations vs Oracle file-based operations with snapshot client vs run netbackup command(N:\oracle\scripts\db_full_backup.cmd)

≪ Previous: Netbackup MSDP PostgreSQL service fails to start

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Hi All,

I'm trying to install Netbackup 7.5 on a windows 2008 R2 client. The client is able to ping the master server however when I try the installation I'm getting error "cannot communicate with the master server.Backups may not properly function.Proceed anyway" . I did get a UAC enabled warning when I started the installation. The account that I'm using to log on the client server is a member of Administrators group. Not sure why this is error message is popping up.

Please help.

 

Thank you

 

 

 

• client pinging master.jpg
• UAC warning.jpg
• Installation error.jpg

oracle Stream-based operations vs Oracle file-based operations with snapshot client vs run netbackup command(N:\oracle\scripts\db_full_backup.cmd)

September 1, 2014, 9:50 am

≫ Next: How can we install netbackup software

≪ Previous: Client able to ping master but getting error "cannot communicate with the master server.Backups may not properly function" while installing Netbackup

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Hi

    I am new to Netbackup software.  I have read the "Symantec NetBackup for Oracle Administrator's Guide"

Q1) When i run this script N:\oracle\scripts\db_full_backup.cmd, is it oracle Stream-based operations backup or Oracle file-based operations with snapshot client?

Q2) The pro of running Oracle stream-based operations is that Rman will only backup the blocks that are used for example if the data file is 32 GB but 10 GB is used. Rman will only backup 10 GB .  Correct me if i am wrong.

Q3) The pro of Oracle file-based operations with snapshot client, the netbackup media server will directly backup the data file to the tape drive instead of waiting for rman to send the data.  COrrect me if i am wrong.

 

 

If you all have something to add on for example pro or con, please do so.  Thank you for your help

How can we install netbackup software

September 1, 2014, 10:30 am

≫ Next: San media Vs San client

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Hi Team,

Can any one have netbackup software intallation guide for windows share me.

 

I have copied the software from another server to which am oing to install.But  i have some little bit confusion to install can any one help me .This is the first time am insatlling the soft ware.

San media Vs San client

September 1, 2014, 11:55 am

≫ Next: Backups failing with 23

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Hi Team,

What is difference between san media server and san client.

 

Thanks in advance.

Backups failing with 23

September 1, 2014, 12:00 pm

≫ Next: Access Denied and Unable to Retrieve Version of Server

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Hi Team,

My all backups for one client are failed with 23 .Again initiate, after some time mean backups for 30 min and again failing with 23.

Pls help.

Thanks in advance

Access Denied and Unable to Retrieve Version of Server

September 2, 2014, 10:38 am

≫ Next: Uncheck Enable message-level cataloging when duplicating Exchange images that use Granular Recovery Technology.

≪ Previous: Backups failing with 23

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Hi all,

 

So, netbackup was working fine this morning and I go for a lunch break, come back to find that when I start the java console, I get an error: Access to perform operation was denied.

We are running 7.6.0.2 on Windows 2008 R2

 

I log into the master server via RDP and try the fat client, I get the "Unable to Retrieve Version of Server".

My login account is not locked and I use domain credentials (always have) and not had any issues.

What services can I safetly restart in Netbackup that won't interrupt jobs? I have quite a few important jobs running now and don't want to reboot the server just yet.

Thanks all

 

Seth

 

*UPDATE: I do notice these errors in the event log. Not sure if it's related.

The description for Event ID 0 from source nbazd cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

started service

Uncheck Enable message-level cataloging when duplicating Exchange images that use Granular Recovery Technology.

September 2, 2014, 11:30 am

≫ Next: Unable to connect to selected NetBackup Host"xxxx"

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Hello

I would like to find out if disabling the option for message-level cataloging when duplicating Exchange images that use Granular Recovery Technology applies to duplications that are part of an SLP policy?

Regards,

James

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Unable to connect to selected NetBackup Host"xxxx"

September 3, 2014, 2:34 am

≫ Next: Exchange restore

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Hi Guru's

Im pretty stuck as not able to access the NBU at all,

NBU Services not visible nor running

bpps -ls:

This is the initial error being projected:

I've already checked the server and client entiries in registry

client entry in BAR

Host :master server and ip included

Services:all nbu services listed

Im quite panicked now as the server hold very critical backups

 

Thank you so much Guru's in advance

Exchange restore

September 3, 2014, 5:28 am

≫ Next: NetBackup Licensing

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Dear Friends,

I need help on Exchange restore , this granular policy .

exchnage admin deleted a user mail box by mistake , now they created user with same name , and asking me to restore the complete mail box of that user.

is it possible ??

 

 

Thank You !!

NetBackup Licensing

September 3, 2014, 6:14 am

≫ Next: NetBackup 7.0.1 to many duplication jobs

≪ Previous: Exchange restore

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I want to know the License details of all the agents and options of Netbackup.

eg: Tier based licensing , licensing requirement for SAN media server, DB and application backup, Virtualization.

Traditional licenses as well as capacity based licenses.

How to check whether I have utilized the correct number of licenses which I bought or I have utilized more?

 

 

 

 

1409751199

NetBackup 7.0.1 to many duplication jobs

September 3, 2014, 6:39 am

≫ Next: Restores from ops center failing with status 2850

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Good Morning,

Lately I'm having an issue with my NetBackup Server (7.0.1) as normally I have had roughly 15 duplication jobs to move images over to our tape drive.  Over the past two weeks I have noticed that each day around 45 jobs are being started and unable to finish by the next time period.  Is there a way to remove any SLP's because per what I have read they will keep trying and that might be why the list of duplications keeps growing.  The real issue is that new backups are failing to disk because the images are not being moved disk to tape fast enough.

 

Best,

Mike

 

Restores from ops center failing with status 2850

September 3, 2014, 9:00 am

≫ Next: NB Ops Configuration

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I'm having a weird issue with restores started from Ops Center that are failing on a fairly regular basis with status 2850.  If I do the restore from the Java Admin GUI it completes without issue.  Incase it matters the restore is to a different client than the source using a different media server to perform the restore.  It seems like it could possibly be related to file size as the file is always partially restored with the exact file size of '1924538880' or 1.8G.  I enabled logging for tar but it didn't provide any insight into why the restore is failing.  It just says tar failed to restore the file with no reason why and that tar actually exits with a status of 0.  The tar log entry for one of the problem restores is below.  The master server, ops center and all of the media servers and clients for this particular backup and restore are all version 7.6.0.2.

 

10:26:54 (91496.001) INF - TAR STARTED 17874
10:26:54 (91496.001) **LOCALE ERROR** locale <en_US.iso88591> not found in file </usr/openv/msg/.conf>
10:26:54 (91496.001) Setting network receive buffer size to 32032 bytes
10:28:48 (91496.001) CKP - 91496.001 1409758128 0 0 1 0 0 0 16 /foobar/file
10:29:07 (91496.001) INF - TAR EXITING WITH STATUS = 0
10:29:07 (91496.001) INF - TAR RESTORED 0 OF 1 FILES SUCCESSFULLY
10:29:07 (91496.001) INF - TAR KEPT 0 EXISTING FILES
10:29:07 (91496.001) INF - TAR PARTIALLY RESTORED 0 FILES

 

NB Ops Configuration

September 3, 2014, 2:51 pm

≫ Next: DR site preparation

≪ Previous: Restores from ops center failing with status 2850

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Hi All,

I would like to install Symantec OpsCenter in my environment for reporting purpose.

NetBackup master server version -- 6.5

Please let me know hz the requirement to configure OpsCenter and procedure.

 

Thanks,

Dilip Kumar

 

 

DR site preparation

September 3, 2014, 4:57 pm

≫ Next: Win2003 x86 Client upgrade ran succesful but not updated in real

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Good Day Geeks !

 

We are in planning phase of creating a new DC and its DR site. The plan is to create a new master server with three media servers at the production site and a standy by master server and 3 media servers at the DR site.

 

Standy master server will have same host name and NIC's will be in deactivated mode.

We planning to use recoverpoint to replicate the netbackup catalog at remote site.

Now ,i am little confused on how this will act during real disaster.

 

Production is down = ok

We made the DR up - now what all steps would be required to make it a production master ?

Do we need to do a complete catalog recovery ? I guess No as we already have catalog replicated to DR site and mounted to DR master.

What all steps would i need to perform to make DR up and running as production was

 

Thanks,

PB

 

 

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Win2003 x86 Client upgrade ran succesful but not updated in real

September 3, 2014, 5:11 pm

≫ Next: Need to up drives.

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Dear Experts

Win Client Details :   Win 2003 R2  SP2

C:\Documents and Settings\T70000a>systeminfo | findstr System
System Up Time:            80 Days, 22 Hours, 56 Minutes, 59 Seconds
System Manufacturer:       VMware, Inc.
System Model:              VMware Virtual Platform
System Type:               X86-based PC
System Directory:          C:\WINDOWS\system32
System Locale:             en-au;English (Australia)

Question:  When I read  version.txt , it says 6.5 and when I open Netbackup GUI on client , it shows 7.5.04 , I am Confused now.

"C:\Documents and Settings\T70000a>more "C:\Program Files\VERITAS\NetBackup\bin\version.txt"
HARDWARE Windows x86
VERSION NetBackup 6.5
RELEASEDATE Mon Jul 23 19:09:02 CDT 2007
BUILDNUMBER 20070723
 

When I ran 7.5 base version, it ran successfully , but no changes either in  version.txt and what GUI shows.

Installed Version : NetBackup_7.5_Win/PC_Clnt/x86

I am happy to share upgrade logs.

 

 

 

 

 

Need to up drives.

September 4, 2014, 12:14 pm

≫ Next: Down drives

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Hello,

I want to UP the drives listed below. I have checked the library and it does not have any errors. NetBackup seams to be working fine. I found this because I was looking at the settings for the SUN SL150 tape library. We are getting ready to add a SL500 tape library and I wanted to compare.

<  tpconfig -d
Id  DriveName           Type   Residence
      Drive Path                                                       Status
****************************************************************************
0   HP.ULTRIUM5-SCSI.008 hcart3 TLD(1)  DRIVE=5
      /dev/rmt/4cbn                                                    UP
1   HP.ULTRIUM5-SCSI.009 hcart3 TLD(1)  DRIVE=1
      /dev/rmt/5cbn                                                    DOWN
2   HP.ULTRIUM5-SCSI.000 hcart3 TLD(1)  DRIVE=6
      /dev/rmt/2cbn                                                    UP
3   HP.ULTRIUM5-SCSI.011 hcart3 TLD(1)  DRIVE=4
      /dev/rmt/1cbn                                                    DOWN
4   HP.ULTRIUM5-SCSI.012 hcart3 TLD(1)  DRIVE=2
      /dev/rmt/0cbn                                                    UP
5   HP.ULTRIUM5-SCSI.013 hcart3 TLD(1)  DRIVE=3
      /dev/rmt/3cbn                                                    UP

Currently defined robotics are:
  TLD(1)     robotic path = /dev/sg/c0tw500104f000d1600al1

EMM Server = MasterServer

I think the tpconfig command can UP the drive but I was not able to get it to work. When I looked online all I could find was how to add and delete a drive with this command.  I was hoping to not delete the drive.

We are using NetBackup 7.5.0.7 on Solaris 10.

 

 

Down drives

September 4, 2014, 12:33 pm

≫ Next: bpduplicate script for specific policies

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Hello,

I want to UP the drives listed below. I have checked the library and it does not have any errors. NetBackup seams to be working fine. I found this because I was looking at the settings for the SUN SL150 tape library. We are getting ready to add a SL500 tape library and I wanted to compare.

<  tpconfig -d
Id  DriveName           Type   Residence
      Drive Path                                                       Status
****************************************************************************
0   HP.ULTRIUM5-SCSI.008 hcart3 TLD(1)  DRIVE=5
      /dev/rmt/4cbn                                                    UP
1   HP.ULTRIUM5-SCSI.009 hcart3 TLD(1)  DRIVE=1
      /dev/rmt/5cbn                                                    DOWN
2   HP.ULTRIUM5-SCSI.000 hcart3 TLD(1)  DRIVE=6
      /dev/rmt/2cbn                                                    UP
3   HP.ULTRIUM5-SCSI.011 hcart3 TLD(1)  DRIVE=4
      /dev/rmt/1cbn                                                    DOWN
4   HP.ULTRIUM5-SCSI.012 hcart3 TLD(1)  DRIVE=2
      /dev/rmt/0cbn                                                    UP
5   HP.ULTRIUM5-SCSI.013 hcart3 TLD(1)  DRIVE=3
      /dev/rmt/3cbn                                                    UP

Currently defined robotics are:
  TLD(1)     robotic path = /dev/sg/c0tw500104f000d1600al1

EMM Server = MasterServer

I think the tpconfig command can UP the drive but I was not able to get it to work. When I looked online all I could find was how to add and delete a drive with this command.  I was hoping to not delete the drive.

We are using NetBackup 7.5.0.7 on Solaris 10.

 

bpduplicate script for specific policies

September 4, 2014, 1:05 pm

≫ Next: Client recognized as WindowsVista 6 in Host Properties

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Hi everybody

 

I have in my Netbackup environment daily and weekly duplications. The daily duplications are ran manually but the weekly duplications run by bpduplicate scripts. Follow my actual script:

 

bpduplicate -dstunit 6drivesLTO4Prod -dp Datasafe -rl -1 -fail_on_error 0 -set_primary 0 -primary -number_copies 1 -mpx -L "D:\VERITAS\NetBackup\Logs\NBduplicate\Dup-FDS-1_mpx.log" -hoursago 36 -M bnpbkp1

 

Now i need to change my script to select specific policies that will be duplicated. I checked all the parameters to be used with bpduplicate and found the parameter -policy. It worked perfectly with ONE policy but i need to run for 20 policies. I can make one script per policy but its crucial that all duplicatation run inside only ONE job.

 

There is a way to do that?

 

Best Regards and Tks.! :)

Client recognized as WindowsVista 6 in Host Properties

September 4, 2014, 2:35 pm

≫ Next: NB upgrade from 6.5 to 7.5

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Hello,

Many of my windows 2008 servers are recognized as WindowsVista 6 in Host Properties --> Clients in the "Operating System" tab even though they are correctly mentioned as 2008 in the policy tab. This causes discrepancy in its system state backups.

Please let me know the cause.