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Sharepoint Application State Capture Failing with error 13 & 130.

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Hello again friends,

Trying to backup shareopint using vmware policy with enable sharepoint recovery option but having no luck.. application state capture job failing on FEWS with error 13.. i had seen this problem before but upgrading to 7.5.0.7 fixed the issue but it seems to have been returned..

Standard sharepoint agent backups and GRT backups are working fine. 

JOB Log:

15/12/2014 10:05:07 - Info nbjm(pid=4024) starting backup job (jobid=50132) for client MTSP02.ix.com, policy VMWare_Sharepoint_FEWS, schedule Manual_Full  
15/12/2014 10:05:07 - Info nbjm(pid=4024) requesting MEDIA_SERVER_ONLY resources from RB for backup job (jobid=50132, request id:{A781808A-3C01-4764-9690-0A492EFB5484})  
15/12/2014 10:05:07 - requesting resource dcgsrn1-storage1
15/12/2014 10:05:07 - requesting resource dcgmon.NBU_CLIENT.MAXJOBS.MTSP02.ix.com
15/12/2014 10:05:07 - requesting resource dcgmon.NBU_POLICY.MAXJOBS.VMWare_Sharepoint_FEWS
15/12/2014 10:05:07 - granted resource dcgmon.NBU_CLIENT.MAXJOBS.MTSP02.ix.com
15/12/2014 10:05:07 - granted resource dcgmon.NBU_POLICY.MAXJOBS.VMWare_Sharepoint_FEWS
15/12/2014 10:05:07 - estimated 0 Kbytes needed
15/12/2014 10:05:07 - begin Parent Job
15/12/2014 10:05:07 - begin Application State Capture, Step By Condition
Status 0
15/12/2014 10:05:07 - end Application State Capture, Step By Condition; elapsed time: 00:00:00
15/12/2014 10:05:07 - begin Application State Capture, Application State Capture
15/12/2014 10:06:04 - Critical ascc(pid=908) SharePoint: snapshot processing failed, status 156       
15/12/2014 10:06:04 - Critical ascc(pid=908) SharePoint: snapshot creation failed - Error occurred while attempting to perform ReadObj on \Metadata., status 13
15/12/2014 10:06:05 - Critical ascc(pid=908) SharePoint: snapshot creation failed - Error attempting to gather metadata., status 130 

15/12/2014 10:06:05 - Warning ascc(pid=908) SharePoint: Microsoft SharePoint Resources:\* is not frozen      
Status 13
15/12/2014 10:06:18 - end Application State Capture, Application State Capture; elapsed time: 00:01:11
Status 13
15/12/2014 10:06:18 - end Parent Job; elapsed time: 00:01:11
file read failed(13)

1418642706

Netbackup 7.5 Media pool concepts

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Hi Team,

I have a Netbackup master server with NB 7.5. 

The server is connected to MSL 4048 TL . I want to configure Media pools (*Like First 4 slots perform Monday Daily Backups , Next 4 Slots for tuesday etc)

Can someone pls share any Knowledge artifacts for this . 

Thanks and Regards

Sreeni

Import tape Netbackup 7.1

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Hello,

I have two netbackup sites: Headquarters and unity. There is only one Master Server for both sites and a media server in each site. In the headquarters site, have two robots and a storage; On the site unit, have a robot. We do not currently drive image replication to Headquarters. However, I need to take some pictures that are on tape on the site unit for robo headquarters site. I link problems, which I do via link, the time spent will be absurd. The urgency, it is possible to manually take the tapes site unit to inventory the robot Headquarters, leaving a copy in robo headquarters site?

Accelerator appears to be causing very low throughput on differential incrementals

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Hello,

We have just recently upgraded to Netbackup 7.6.0.2 on Redhat Linux, and migrated over all of our policies. We are just taking advantage of accelerator for the first time; however, there are some client's causing issues.

The main client I am concered with is our Document Share server, it is running Windows Server 2008 R2 64-bit. 

I have run a full backup with accelerator enabled, and the throughput is close to 100MB/s without contention. The full backup took about 6 hours to complete. I am now running a Differential Incremental backup and seeing throughput of 29 KB/s, and it still is not running in contention with other backups. If I run a differential with accelerator disabled, the throuput jumps back up. 

The detailed status of the Differential Incremental backup is showing:

12/15/2014 07:44:30 - Info bpbkar (pid=4848) not using change journal data for <D:\UserHome>: not configured for use
12/15/2014 07:44:30 - Info bpbkar (pid=4848) not using change journal data for enumeration for <D:\UserHome> but will use it for change detection

Is it correct in saying the change journal is not confiured for use?

If anybody has any ideas, or suggestions, as to what may be going on that would be highly appreciated. If I can provide any more information please let me know!

Thank you.

Dealing with catalog growth

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Windows 2008r2 master and media servers running 7.5.0.4

Hello all,

I read some other discussion around dealing with large catalogs, but it was an older article, and the final recomendation was expanding the volume that contains it. My issue isnt so much that, but my catalog has reached 1.2TB in size, and the last full backup took over 30hours to complete. That backup didnt run particularly fast.....11MB/s or so, but thats actually fairly quick for us. Generally, its been taking closer to 40 hours. I run a couple of incremental backups against it per day as well.

Aside from compression, archiving, etc, are there other options you all use for backing up larger catalogs? I'd certainly prefer not to set up a second Master to break up the catalog (if thats even possible), but I'll need to do something soon. I appreciate any and all suggestions.

Thank you,

Todd

Restore fails with 2826

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I am having an issue with a restore I am attempting. We backed up a mount on a Linux box that was about 780GB. Because of our storage, I put this to tape.

I am running Windows Master and Media servers, 2008 Master and 2003 Media. both are running 7.1.0.4. 

A restore that would come from the beginning and middle of the tape finish successfully. but when I try to do a test restore of files near the end of the image, it fails with a 2826 error. I noticed that all of the attempts, 4 in all, fail at the same time 02:00:59. This would lead me to beleive that I am hitting a time out of some sort, but can't figure out what time out. Here are the detials in the status:

12/11/2014 5:24:41 PM - Info bpbrm(pid=2812) child done, status 13         
12/11/2014 5:24:41 PM - Info bpbrm(pid=2812) sending message to media manager: STOP RESTORE ctc-sbaudio_1418051200     
12/11/2014 5:24:43 PM - Error bptm(pid=3208) The following files/folders were not restored:       
12/11/2014 5:24:43 PM - Error bptm(pid=3208) UTF - /archive/soundbank/sbdata/2011/01/01/11011001.ra          
12/11/2014 5:24:44 PM - Error bptm(pid=3208) UTF - /archive/soundbank/sbdata/2011/01/01/11011001.mpg          
12/11/2014 5:24:44 PM - Error bptm(pid=3208) UTF - /archive/soundbank/sbdata/2011/01/01/11011001.mp3          
12/11/2014 5:24:45 PM - restored image ctc-sbaudio_1418051200 - (file read failed(13)); restore time 02:00:21
12/11/2014 5:24:45 PM - Warning bprd(pid=6016) Restore must be resumed prior to first image expiration on 1/8/2015 10:06:40 AM
12/11/2014 5:24:45 PM - end Restore; elapsed time: 02:00:59
invalid error number(2826)

It's never at the same point in the tape, but it is the sam exact elapsed time.

Can anyone give me any insight?

Exchange 2010 DAG Backup Tuning

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I currently have my Exchange backup working through the DAG group.  When the backup is kicked off, it connects to my multiple exchange servers and starts backing up each database.  I just installed a new Disk 2 Disk media server to start working on granular recovery and would like to do some tuning on my exchange backup to make it more efficient.  Currently, it seems to pick databases to be backed up randomly and I would like it to limit the number of database backups to 1 per Exchange server.  Is that possible?  I have 6 Exchange servers, so I would like all 6 to be sending backup data to my media box.  Right now, one Exchange box can take up 5 of the backup jobs and my throughput is limited on the exchange server side which is connected via 1G instead of my media server which has 10G.

Hopefully this makes enough sense to get some ideas of how to tune the individual exchange mailbox servers.

Thank you

Eric

Facing connectivity issue

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Hi All,

I have 5 media server which is configured in one storage unit group for load balancing, now the seniro is that i am facing connectivity issue with one of my media server and rest 4 are working fine, whenever i am trying to ping and traceroute from any media server i am getting cannot connect to client and traceroute even not working.

Let me know how should i proceed on this now.

Platform : NetBackup-AIX53

Master server version : 7.0

Client version : 6.5


VTL for NDMP only: How to reclaim space on the Data Domain?

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We have a DD4200 with OST and VTL.  The VTL is for NDMP only, the VTL Drives are connected to the Backup Accelerator Device connected to the EMC ISILON NAS.  I tried quick erase but seeing as the media server doesn't really control the tape drives. it failed.

How can I reclaim space from the VTL tapes on the DD4200 if we only have NDMP drives? 

Thanks

VIP query for Change Block Tracking

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Having trouble finding a Vmware Intelligent Policyt (VIP) query for Change Block tracking (CBT)

We want to be able to query the clients for CBT because of the Block level incremental check.

Cant find anything in Docs or knowledgebase

SAP automatic scheduled backup

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Dear Team,

We followed the sap administration guide for configuring the sap oracle backup (without RMAN). we able to start the backup from client side through brbackup command, but not able to start the backup from netbackup side. when i start the full backup manually, it took only the script file not triggered the database backup. please help us to take the backup.

Thanks in advance
Balaji

Need to understand Netbackup logs

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Hi Experts .

I need to understand netbackup logs why we are getting numeric stamp before it starts writing the log entry immediate after time stamp?

like  as below, could you some one explain... how this numeric value help us understanding more details in the troubleshooting point of view.

<2>

<4>

<8>

<16>

<32> 

19:00:58.235 [6300.12728] <2> volume_cleanup_delete_fragment: deletion of ctxalweb2.Corp.CtxAL.net_1418195605, copy number 1, fragment number 1, resume number 0 media id D:\ succeeded

19:00:58.251 [6300.12728] <4> volume_cleanup: ending volume D:\: Kbytes total capacity: 1153417212, used space: 6393594

19:00:16.283 [13844.6524]<8> vnet_vnetd_connect_forward_socket_begin: [vnet_vnetd.c:460] ipc_string 22343

7:27:40.579 PM: [10012.11012] <16> dos_backup::tfs_clear_archive_bit: TRV - error clearing archive bit: 'C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT' (WIN32 5: Unknown error)

7:27:40.579 PM: [10012.11012] <16> dos_backup::tfs_clear_archive_bit: TRV - error clearing archive bit: 'C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys' (WIN32 5: Unknown error)

cannot restore from some client

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Anyone can help me?

i used symantec netbackup 7.6 .

i have 4 server, 1 master server and 3 client, all backup its successfully, but for some client (2 client ) cannot restore,

here the error log that ive got,

======================================================================================================================

0/27/2014 11:03:16 AM - begin Restore

10/27/2014 11:03:17 AM - 1 images required

10/27/2014 11:03:17 AM - media 1282JB required

10/27/2014 11:03:19 AM - restoring image dwh-extraction_1413661467

10/27/2014 11:03:24 AM - requesting resource 1282JB

10/27/2014 11:03:24 AM - Error nbjm(pid=5928) NBU status: 800, EMM status: Master server mismatch detected   

10/27/2014 11:03:24 AM - Error nbjm(pid=5928) NBU status: 800, EMM status: Master server mismatch detected   

10/27/2014 11:03:29 AM - restored image dwh-extraction_1413661467 - (extended error status has been encountered, check logs(252)); restore time 0:00:10

10/27/2014 11:03:30 AM - Warning bprd(pid=4916) Restore must be resumed prior to first image expiration on INFINITY     

10/27/2014 11:03:30 AM - end Restore; elapsed time: 0:00:14

10/27/2014 11:12:34 AM - Info bpbrm(pid=36240) dwh-extraction is the host to restore to     

10/27/2014 11:12:34 AM - Info bpbrm(pid=36240) telling media manager to start restore on client    

10/27/2014 11:12:35 AM - Info bpbrm(pid=7088) dwh-extraction is the host to restore to     

10/27/2014 11:12:35 AM - connecting

10/27/2014 11:12:38 AM - Error bptm(pid=34404) NBJM returned an extended error status: resource request failed (800)  

10/27/2014 11:12:38 AM - Info bpbrm(pid=7088) start tar32 on client        

10/27/2014 11:12:42 AM - Info tar32(pid=22384) Restore started.          

10/27/2014 11:12:42 AM - connected; connect time: 0:00:07

10/27/2014 11:12:43 AM - Info bpbrm(pid=36240) got ERROR 252 from media manager      

10/27/2014 11:12:43 AM - Info bpbrm(pid=36240) terminating bpbrm child 7088 jobid=1404       

Restore error(2850)

10/27/2014 11:12:44 AM - Info tar32(pid=22384) done. status: 0         

10/27/2014 11:12:44 AM - Info tar32(pid=22384) done. status: 5 - the restore failed to recover the requested files

thanks,

regards,

adhitya

Vmware selct virtual disk to backup

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I have a lot of disk asigned like raw device mapping to my VMware virtual servers. I do the backup with "include all disks", that does'nt include the raws luns. Now, I wnat to convert this rdm lunes in virtual disk (to be available for SRM), but I do not perform the backup of this lunes. How can i do it? I only can see 2 options: Ignore boot disk and ignore data disk, but is not posible to chose the disk to backup?

Restore (GRT) from Sharepoint VMWARE Backup

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Friends,

NBU Master 7.5.0.6 W2K8 64bit

NBU Media 7.5.0.6 SuSe 10 SP2 Linux 64bit as Proxy Server

Sharepoint FEWS 2010 W2K8 SP 1

Sharepoint SQL Backend  W2K8 SP 2

Just got the sharepoint vmware backup working both ASC jobs completed successfully for FEWS and BackEnd SQL.

I understand in order to do FLR out of Sharepoint VMWARE backup the restore process is still the same as restoring from a standard sharepoint agent backup. 

So when i select the server name and policy type MS-Sharepoint in the BAR gui it doesnt show me the sharepiont vmware backup? Has anyone seen this problem before? 

1418740709

NBU 7.5 has a drive control down problem

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Dear all,

My system is windows 2008 R2. NBU is 7.5. Library is SuperLoader 3.

In the beginning, the drive control is normal, however, after processing backup about 5 minutes, the drive control down has been happened.

I tried to reboot the server and library but not workable. The server and library which I purchased within one month.

Do you know why? I heard there is a bug between NBU 7.5 and SuperLoader 3??

Please advise, thanks.

Howard.

Off-network catalog restore is failing

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Just a reality check here

I am testing a restore of our catalog to another server, and I'm really getting nowhere

This was my plan:

Put all imortant files on the test server, including last full catalog, DR files, NetBackup 7.6.0.1 and 7.6.0.3 installation files

Remove test server from domain. I also uninstalled a previous NBU enterprise 7.6 installation.

Disable networking and restart

Rename test server to production master server name

Install NBU Enterprise 7.6.0.1, then 7.6.0.3, license; reboot

recover catalog with recovery wizard

check accordingly

My recover is failing (error 20), and EMM won't keep running (error 77)

Tried to import the image, but phase 1 wants to use a storage unit

I'm not even getting the syntax right trying to use bpimport -drfile -id "D:\Backup"

Storage unit won't create without EMM, and so won't list my test server when I try to create disk storage

I'm thinking this is because I'm off network, but I don't see anything in the docs that discusses that.

This is the first of occassional DR tests that I was asked to perform, so I'm pretty green on this topic

Any thoughts?

Any idea what I might need in the way of logs and/or proceedures?

Thanks in advance!

Ted

Enabling multiplexing on VTL

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In my environment backup is going to VTL but multiplexing was not enable, now i am planning to implement multiplexing, please share your view on this, what would be the advantage/disadvantage on enabling multiplexing on VTL.

Expire images in multiple Tapes just for a specific tape.

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hello,

i need your help please,

i have one images that existe in two tapes (Tape A with Media ID : 000018 and the second tape is : 000025), the tapes are in in a same robot, but in different Media volume-Pool.

can i expire the Backup ID on the first tape, without any effect on the backup ID in the second one ??

i'm afraid to expire the Backup ID, and it's will be expire from all the support (it's a very important backup ID, with 1 year of retention).

the master is on : Linux RedHat 6.2.

Netbackup entreprise version 7.6.0.2.

thnaks in advance

how to excluce ~$ files in netbackup

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Hi,

Could you please help me out to exluce the ~$ files in netbackup as it is causing backup delay.

Netbackup version is 7.5

OS - Windows 2008R2

Best Regards,

Kiran Kumar Tarlada

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