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Drive path is different

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hi

i did install Netbackup Master Server and Media Server

and then, i do Device Configuration.

however, Master Server Drive path ditch is Media Server Drive Path different from each other.

but Serial Number is same

there is a problem in the SAN backup?

san zoning is ok

please check this

All OS : Solaris 11.2

All Netbackup Version : 7.6.0.4


Not receiving the catalog backup disaster recovery e-mail attachment.

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I am not receiving the catalog backup disaster recovery e-mail attachment.  

It quit working when we took down the old exchange server. So I removed the old exchange server from policies & hosts file and added the new one. New policies work, verified DNS resolution etc.  

I went into BLAT, changed the settings to point to the new exch server with the -install switch:  blat -install ex05.addr.com nbusvc@addr.com

I tested sending e-mails from the command line and it worked fine, the message and  attachment came through OK:  blat c:\test.txt -s test -to mako626@addr.com

My catalog backup runs and it is still placing the file in the desired location, but the e-mail will not come through.  

Also checked Junk mail, deleted mail etc.

Media host override for SAP restores on Data Domain storage server

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Hi,

We are required to run a very large restore (~12TB) of a SAP database. The backup image is stored on a Data Doamin storage server. We would like to force the restore to use a specific media server that is not the server used for the oirignal backup.

The storage server has 6 DD Boost enabled media servers accessing it for both backups and duplications between data centers.

Each time we initiate the restore a different media server is used. We have used the "media host override" settings but these do not seem to be honored for OST storgae servers according to this artilce -

http://www.symantec.com/connect/forums/how-use-med...

Has anyone else experinced this problem?

Status: 23: socket read failed - NDMP Backups

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Hi Guys,

I recently changed my tape drives from LTO5 to LTO6 and ever since then I am facing issues with backing up the NDMP  filer data, I initially had selected to backup the entire volume and when I back up the informtion it fails somewhere in the middle with 

==========================

02/01/2015 21:12:33 - Info ndmpagent(pid=7832) iaesha1501: DUMP: Tape write failed.        
02/01/2015 21:12:33 - Info ndmpagent(pid=7832) iaesha1501: DUMP: DUMP IS ABORTED        
02/01/2015 21:12:36 - Info ndmpagent(pid=7832) iaesha1501: DUMP: Deleting "/vol/Replicated/../snapshot_for_backup.27" snapshot.        
02/01/2015 21:12:37 - Error ndmpagent(pid=7832) iaesha1501: DATA: Operation terminated: EVENT: I/O ERROR (for /vol/Replicated/)    
02/01/2015 21:12:37 - Error ndmpagent(pid=7832) NDMP backup failed, path = /vol/Replicated/       
02/01/2015 21:12:37 - Error bptm(pid=8108) none of the NDMP backups for client iaesha1501 completed successfully   
02/01/2015 21:13:39 - Info bptm(pid=8108) EXITING with status 99 <----------        
02/01/2015 21:13:39 - Info ndmpagent(pid=0) done. status: 99: NDMP backup failure       
02/01/2015 21:13:39 - end writing; write time: 5:57:18
NDMP backup failure(99)

===========================

So I decided the break the backup into chunks and backup each folder in a separate job so now I get this message.

=============================

05/01/2015 14:57:17 - Info ndmpagent(pid=10460) iaesha1502: ENHANCED_DAR_ENABLED is 'T'        
05/01/2015 14:57:17 - Info ndmpagent(pid=10460) iaesha1502: ACL_START is '731361428480'        
05/01/2015 14:57:23 - Info ndmpagent(pid=10460) iaesha1502: DUMP: dumping (Pass V) [ACLs]       
05/01/2015 14:57:23 - Info ndmpagent(pid=10460) iaesha1502: DUMP: 714224243 KB         
05/01/2015 14:57:23 - Info ndmpagent(pid=10460) iaesha1502: DUMP: DUMP IS DONE        
05/01/2015 14:57:24 - Info ndmpagent(pid=10460) iaesha1502: DUMP: Deleting "/vol/Replicated/../snapshot_for_backup.29" snapshot.        
05/01/2015 14:57:26 - Info ndmpagent(pid=10460) NDMP backup successfully completed, path = /vol/Replicated/Organisation      
05/01/2015 14:57:26 - Info ndmpagent(pid=10460) 1934523 entries sent to bpdbm        
05/01/2015 14:57:38 - Info bptm(pid=8840) EXITING with status 23 <----------        
05/01/2015 14:57:38 - Critical bpbrm(pid=11040) unexpected termination of client iaesha1502        
05/01/2015 14:57:38 - Info ndmpagent(pid=0) done. status: 23: socket read failed       
05/01/2015 14:57:38 - end writing; write time: 2:32:31
socket read failed(23)

=============================

It looks like from the above message tht the data backup is complete and at the end it errors out?

Thanks

A

VM backup failing with error code 156

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Hi All,

I have one master server which is configured with DD Boost, in that few of the VM backups failing with error code 156, i checked vss writers status on server seems all writers are stable.

Master server OS & NBUversion: HP UX & 7.5.0.6
Client OS & NBU version: Windows 2008 R2 & 7.5.0.4

I found some error in event logs on server as below, kindly suggest what else need to check to fix issue.

Volume Shadow Copy Service error: Unexpected error DeviceIoControl(\\?\fdc#generic_floppy_drive#6&2bc13940&0&0#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b} - 0000000000000464,0x00560000,0000000000000000,0,00000000002487A0,4096,[0]).  hr = 0x80070001, Incorrect function.

Operation:
   Exposing Recovered Volumes
   Locating shadow-copy LUNs
   PostSnapshot Event
   Executing Asynchronous Operation

Context:
   Device: \\?\fdc#generic_floppy_drive#6&2bc13940&0&0#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}
   Examining Detected Volume: Existing - \\?\fdc#generic_floppy_drive#6&2bc13940&0&0#{53f5630d-b6bf-11d0-94f2-00a0c91efb8b}
   Execution Context: Provider
   Provider Name: VMware Snapshot Provider
   Provider Version: 1.0.0
   Provider ID: {564d7761-7265-2056-5353-2050726f7669}
   Current State: DoSnapshotSet

How I can read bpcd and bpbkar logs for basic troubleshoot .

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Hi ,

give some khowlege for bacis backup troubleshoot with the help of logs files . 

BR

Raghav Aneja 

Is it possible to exclude some files/directories to restore during BMR

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Hi Guys,

I have came accross a strange situation, where I need to exclude some files/directories during the Solaris client BMR using Netbackup.
For example /var/spool/clientmqueue/. As this is taking lot of time to restore because there as enormous number of files in this directory. 

For us last time when we restored it took 18hrs. I wanted to exclude these files this time when I restore the server. Help much appreciated.

Thank you in advance.

Regards,

Arun

Netbackup Opscenter

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Dear All,

i have symantec netbackup 7.5.0.5, i want to install Opscenter on windows 2012 Server or windows 8.1. Which version of Opscenter is compatible with Netbackup 7.5.0.5.

Regards

AbidGhori


SQL backup duplication.

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I want to duplicate my old SQL backup with different retention, is this possible in case of SQL backup?

I see under catalog search parent job is not listed for old SQL backup. this can create any hurdle in restore?

Is there any other way to duplicate SQL backup. 

where is Solaris SPARC nbu 7.6.0.1 client?

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i have upgrade my master server to 7.6.0.3 and now upgrading my Windows and Solaris clients.

after some searching i finally found the link for the Windows client upgrade from 7.5.0.5 to 7.6.0.1 as well as to 7.6.0.3 version.

however, i am having difficulties finding the client upgrade for Solaris SPARC from 7.5.0.5 to 7.6.0.1. i found for 7.6.0.3 client and server upgrade  http://www.symantec.com/business/support/index?page=content&id=TECH217819 (which contains links for Windows and UNIX) but i am unable to find the 7.6.0.1 link for the client and server upgrade.

appreciate any help on this.

1420617753

Checking the status of policies

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Hi Everyone

In our production daily around 1500 backups are getting fired at different times.We check the status of every backup manually to send reports.Is there any automated way to check the status of 1500 backups at once on  daily basis.

Regards

Sandeep

SRT for Solaris 10

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Hello,

Can I create an SRT for Solaris 10, from my Linux or Windows Netbackup Master Server?  or do I need a Solaris Netbackup Master Server to create the SRT?

Thank you in advance!

1420579669

Netbackup catalog recovery 7.5.0.7

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I am planning to migrate an old 7.5.0.7 master server to a new physical server. The old master server is configured with OST plugin to EMC data domain appliance.  I have the most recent catalog backups respectively in both tape and OST disk.  If I fully recover the catalog through tape as primary copy, can the full catalog recovery restore the configuration settings of disk storage server, disk pools. Or do I need to manually configure the storage server and disk pool after full catalog recovered? Thanks!

Sammy

file read failed (13)

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Hi Guys,

I am currently facing issue to backup a big data on Symantec NetBackup Appliance 5220 more than 14 TB with accelarator feature in one stream. 

Environment: 

Master: Enterprise 2008 R2 64 bit

Media: NetBackup 5220 (MSDP)

Client: RedHat 2.6.18

Everytime it was failing after 9 to 10 hours kindly please find below the activity monitor logs. If you guys required any logs from appliance or client i will upload it.

1/6/2015 8:51:47 AM - Info nbjm(pid=7896) starting backup job (jobid=337001) for client nebres, policy PSS_NEBRES_PROD, schedule full  
1/6/2015 8:51:47 AM - Info nbjm(pid=7896) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=337001, request id:{06B912E6-BFDC-4000-8BB2-A503CB202AA2})  
1/6/2015 8:51:47 AM - requesting resource stu_disk_adconbuapp4
1/6/2015 8:51:47 AM - requesting resource adconbu.NBU_CLIENT.MAXJOBS.nebres
1/6/2015 8:51:47 AM - requesting resource adconbu.NBU_POLICY.MAXJOBS.PSS_NEBRES_PROD
1/6/2015 8:51:47 AM - granted resource adconbu.NBU_CLIENT.MAXJOBS.nebres
1/6/2015 8:51:47 AM - granted resource adconbu.NBU_POLICY.MAXJOBS.PSS_NEBRES_PROD
1/6/2015 8:51:47 AM - granted resource MediaID=@aaaak;DiskVolume=PureDiskVolume;DiskPool=dp_disk_app4;Path=PureDiskVolume;StorageServer=app4;MediaServer=app4
1/6/2015 8:51:47 AM - granted resource stu_disk_app4
1/6/2015 8:51:48 AM - estimated 0 Kbytes needed
1/6/2015 8:51:48 AM - Info nbjm(pid=7896) started backup (backupid=nebres_1420519907) job for client nebres, policy PSS_NEBRES_PROD, schedule full on storage unit stu_disk_app4
1/6/2015 8:51:49 AM - started process bpbrm (8490)
1/6/2015 8:51:51 AM - connecting
1/6/2015 8:51:51 AM - connected; connect time: 00:00:00
1/6/2015 8:51:53 AM - Info bpbrm(pid=8490) nebres is the host to backup data from     
1/6/2015 8:51:53 AM - Info bpbrm(pid=8490) reading file list from client        
1/6/2015 8:51:53 AM - Info bpbrm(pid=8490) accelerator enabled           
1/6/2015 8:51:53 AM - Info bpbrm(pid=8490) There is no complete backup image match with track journal, a regular full backup will be performed.
1/6/2015 8:51:54 AM - Info bpbrm(pid=8490) starting bpbkar on client         
1/6/2015 8:51:54 AM - Info bpbkar(pid=1809) Backup started           
1/6/2015 8:51:54 AM - Info bpbrm(pid=8490) bptm pid: 8491          
1/6/2015 8:51:55 AM - Info bptm(pid=8491) start            
1/6/2015 8:51:55 AM - Info bptm(pid=8491) using 262144 data buffer size        
1/6/2015 8:51:55 AM - Info bptm(pid=8491) using 30 data buffers         
1/6/2015 8:51:55 AM - begin writing
1/6/2015 8:51:56 AM - Info bptm(pid=8491) start backup           
1/6/2015 8:51:57 AM - Info bptm(pid=8491) backup child process is pid 8502       
1/6/2015 1:45:33 PM - Info bpbkar(pid=1809) 4999 entries sent to bpdbm        
1/6/2015 1:51:38 PM - Info bpbkar(pid=1809) 9999 entries sent to bpdbm        
1/6/2015 1:52:09 PM - Info bpbkar(pid=1809) 14999 entries sent to bpdbm        
1/6/2015 1:59:15 PM - Info bpbkar(pid=1809) 19999 entries sent to bpdbm        
1/6/2015 2:01:18 PM - Info bpbkar(pid=1809) 24999 entries sent to bpdbm        
1/6/2015 2:04:00 PM - Info bpbkar(pid=1809) 29999 entries sent to bpdbm        
1/6/2015 2:14:27 PM - Info bpbkar(pid=1809) 34999 entries sent to bpdbm        
1/6/2015 2:18:31 PM - Info bpbkar(pid=1809) 39999 entries sent to bpdbm        
1/6/2015 2:23:42 PM - Info bpbkar(pid=1809) 44999 entries sent to bpdbm        
1/6/2015 2:25:13 PM - Info bpbkar(pid=1809) 49999 entries sent to bpdbm        
1/6/2015 2:26:40 PM - Info bpbkar(pid=1809) 54999 entries sent to bpdbm        
1/6/2015 2:34:25 PM - Info bpbkar(pid=1809) 59999 entries sent to bpdbm        
1/6/2015 2:39:19 PM - Info bpbkar(pid=1809) 64999 entries sent to bpdbm        
1/6/2015 2:43:47 PM - Info bpbkar(pid=1809) 69999 entries sent to bpdbm        
1/6/2015 6:06:46 PM - Error bpbrm(pid=8490) socket read failed: errno = 62 - Timer expired    
1/6/2015 6:13:12 PM - Error bptm(pid=8491) media manager terminated by parent process       
1/6/2015 6:16:36 PM - end writing; write time: 09:24:41
1/6/2015 6:16:38 PM - Info adconbuapp4(pid=8491) StorageServer=PureDisk:adconbuapp4; Report=PDDO Stats for (app4): scanned: 1075213482 KB, CR sent: 120589604 KB, CR sent over FC: 0 KB, dedup: 88.8%
1/6/2015 6:16:39 PM - Info bpbkar(pid=1809) done. status: 13: file read failed       
file read failed(13)

waiting for your response

Thanks

Kamran

Backup server with different vlan

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Hi Experts,

  Need your inputs here. I have a master server Nbu 7.6 in windows, appliance 5230 as media server and mixture of clients. All in same vlan. Now we have a bunch of other servers which is there in other network(vlan) and configured these servers(all have dedicated bkp nic) in backup infra. But the throughput we are getting is 10-12MB/s. So to overcome this, we are planing to have a dedicated network for backup and have a diretc connection from appliance to the switch where all these clients are connected. so the data will transfer directly from these servers to appliance which will improve the backup speed.

Plan is below

Clients are in different vlan than the current backup infra.

We have 4 10G Ethernet ports in appliance which is not using at present. Going to assign two ports from this and bond it then assign same vlan ip as clients have and directly connect to the switch where clients are connected. 

But my doubt is, if we are doing in this way. do i need to assigne and configure my backup server also with one more nic with same vlan(clients vlan) ? Or it will communicate the media server with same existing vlan when these clients backedup ?  Nbu ports are already open with current backup server vlan IP and client vlan IPs


Problem with /usr filesystem usage after upgrade to 7.6 on AIX Media Servers

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Hi, I've got a strange issue on AIX media servers after upgrade to 7.6. Filesystem /usr gets full because of inodes not released properly (some files are not deleted properly). Have you experienced similar issues ?

Backup getting hang

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Hi Team,

Backup hanging at paticular mount point.Its window client,i asked windows team they saying its not huge file.Need Reasons why backup getting hang.

Master//Media:Linux,Netbackup 7.5

Client :Windows 2008,Netbackup 7.5.

Thanks in advance.

New Sybase backup failing with error code 6.

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Happy New years !

I am configuring a new backup policy , policy type : Sybase . 

I copied the script from the existing server who's backups are running well and amended it to use on the new server and added the path into the policy.

But it is failing with error code 6.

Error found in sybase_stdout :

/sybase/BET/OCS-15_0/bin/isql -Uxxxxxxxx -Pxxxxxxxx -I/sybase/BET/interfaces -SBET < ./syb_BET_dump
CT-LIBRARY error:
        ct_connect(): protocol specific layer: internal Client Library error: There is a tds login error. The installed encryption handler returned a status that was not CS_SUCCEED.
bpbackup -c BRG_SYBASE_BET /sybase/BET/ASE-15_0/scripts
Finished Wed Jan  7 04:34:25 CST 2015
exit 255

I checked the connectivity with db with the help of DBA team and they confirmed they are able to conncet to the DB.

Please help !

Attaching the failed job details , bphdb logs and script.

Need help!! Retreive data from Opscenter

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Hi Team,

I need a help. I want to check my backup windows through Opscenter. Hows that possible?

Can i get a graph presentation to see when my backups started during weekend and when it got finished.

Though i can check it through policy defined but is there a way i can get data through Opscenter as well? kindly recommend.

 
 

Using multiple cleaning tapes successively

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Dear all,

when using multiple cleaning tapes they will be automatically selected by NetBackup in alternating order (e.g. CLN001 - CLN002 - CLN001 - etc.) upon request. Therefore, the usage count will increase equally and all the tapes will have no cleaning cycles left at nearly the same time.

So, leaving the system unattended for a couple of days might cause a tape drive going down due to unsatisfied cleaning requests. How to avoid that - is there a setting which forces NetBackup to use one cleaning tape first, till it has no cycles left, and then the next one (i.e. one after another)?

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