I am attempting to back up a 3 node DAG and have a problem that appears occasionally. Each Exchange node has a Production NIC and a Backup (.bkup) NIC. When we installed Netbackup on the Exchange nodes we did so using the .bkup NIC.  For example, the Netbackup Client Properties on the exchange servers list the client as 'ExchNode1.bkup.domain.org.uk' and 'ExchNode2.bkup.domain.org.uk'.  This naming convention is identical in both the Preferred Server List within the DAG policy and also in the Client list within Host Properties.

When the DAG policy launches it spwans a child job(s) and uses the exact name of the exchange nodes listed above (presumably taken from the preferred server list). However, despite the 2nd last backup being successful using *.bkup.domain.org.uk, the last backup ran attempted to use 'Exch Node1.domain.org.uk', i.e. it drops the *.bkup.  Why is the DAG backup doing this when .bkup is specified on the client itself, within the DAG policy and also within the Host Properties on the Master server.

The parent job is giving me a 'Client Name Mismatch(39)' and I can see within the child job it's attempting to use the non *.bkup name.

Hello All,

Trying to setup san client backup together with my media server.
What i did already

1. Zoning, san client with storage and hba are zoned together with media server hba,

2. San client enabled for system that has storage connected.

3. Configured new backup policy.

When i start the backup:

awaiting resource advanced-disk-stu - FT client has no devices configured

Looks like i have missed something here...

I do have an advanced disk configured with slp that is used for direct san backup (on a different hba) for my esx setup (and working fine0.
Is this setup conflicting on 1 media server?

Hi ,

Server :2008r2

Backup type :incrimental backup 

Backup policy : Ms-Exchange-server 

so what should be the best solution .

Check logs bpcd and bpbkar . 

**** Moved to new discussion from  Migrate from ibm tsm to netbackup ****

Thank you for your reply, May I know NBU can execute unix script thought NBU scheduler? Like TSM? We have unix script in Unix server which is execute the script weekly thought TSM for purge the data before archive.

I am aware that there is an EEB for 7.5GA to install on a system where Postgresql is already present;

http://www.symantec.com/docs/TECH182539

For WS2012 there is the special client install of 7.5.0.6 that is installed as a full version install.

http://www.symantec.com/docs/TECH204661

But from what we are seeing, that 7.5.0.6 kit does not have the EEB fix for an existing Postgresql installation.  Is there any way to get this to install?  I don't think that we can uninstall the application that is using Postgresql.

We cannot move to 7.6 yet as the Master Server cannot yet be upgraded, and we don't have the internal documentation and support ready to move to 7.6.

Hi All,

File system backup are working fine but SQL backups are failing with error code 23 socket read failed .

Things i already checked:

1.I checked SQL server and netbackup client services.

2. registry entries.

pls provide me  a solution.

job detail:

02/11/2015 21:39:05 - Error bpbrm (pid=1690) bpcd on <server name> exited with status 23: socket read failed
02/11/2015 21:44:09 - Error bpbrm (pid=1690) cannot send mail because BPCD on <server name> exited with status 23: socket read failed
02/11/2015 21:44:09 - Info bpbkar (pid=0) done. status: 23: socket read failed
02/11/2015 21:44:09 - end writing
socket read failed  (23)

NBU 7.6.0.3

Windows Server 2008 R2 sp1, 10GB RAM, 200GB hd

i was checking the status of my bmr backup the other night and was surprised to find that it took 8.59 hours to finish. when i first started with bmr backups, they mostly take 2 or 3 hours max to finish.

in this regard, is there a way to know in advance what will affect the backup length of the bmr?

Hello Experts,

Pls let me know how to stop and restart ltid service in.

1:- Windows.

2:- and solaris 

Thanks,

Hello

Is looking for documenation of the -resync_host_cache option of bpclntcmd.

Have tried Netbackup7.6_Commands.pdf and searching symantec sites and the web, without luck

Regards

Michael

I kept retrying the restore but it failed in all 2 attempts then i recollected that in the past even after job failure in activity monitor the file was restored. This time i had no access to the restored/destination  path so i simply tried to backup the restored file and to my surprise the job performed the backup successfully. Now this is quiet surprising. Do you know anything about this issue? I have done numerous NDMP restores but never saw such issue.

Hi! I have two different type libraries - IBM TS3500 and StorageTek SL3000 with ACSLS v.8 server. I would like to use only one media server (NBU Enterprise 7.5) with both of them. Is that possible?

Hi

Please advise why the deleted vault store group is not being recongized by EV console after restored the data and vault store group DB

Please advise

Hi All,

We are experiencing another 156 error (they are a pain) on a Windows client backup.

When I logged into the client to check that this list writers stable for some reason I recieved the error below.

C:\>vssadmin list writers
 

'vssadmin' is not recognized as an internal or external command,
operable program or batch file.

I have attached logs  *bfis and bpcd" I have viewed them and can't find anything specific. If someone can take a look and see if they can let me know.

Here is some info

Client Server Windows 2003 SP2

Netbackup client 7.6.0.1

Thanks

Hi All,

We have a Aix server whose backup is consistanly getting a 14, I setup a bpbkar log and viewed it.  I have just a portion of it below where the backup is getting a exit status of 14

I believe the issue is a journal.v1.dat file is there anyway to verify this?

8:00:51.499 [1028250] <4> ct_logfiles_add: add log file:curr=/usr/openv/netbackup/track/nbv40w1/nbv40w1/p7nvc.msss.xxxx.xxx/p7nvc.msss.xxxx.xxx/home/track_journal.v1.dat.p7nvc.vore.xxxx.stat

e.nj.us_1423522807 prev=/usr/openv/netbackup/track/nbv40w1/nbv40w1/p7nvc.msss.xxxx.xxx/p7nvc.msss.xxxx.xxx/home/track_journal.v1.dat

18:00:51.500 [1028250] <4> ct_cat_open: successfully open cur /usr/openv/netbackup/track/nbv40w1/nbv40w1/p7nvc.msss.xxxx.xxx/p7nvc.msss.xxxx.xxx/home/track_journal.v1.dat.p7nvc.vore.xxxx.stat

e.nj.us_1423522807  and  pre /usr/openv/netbackup/track/nbv40w1/nbv40w1/p7nvc.msss.xxxx.xxx/p7nvc.msss.xxxx.xxx/home/track_journal.v1.dat .

18:00:51.929 [385146] <16> bpbkar: ERR - read server exit status = 14: file write failed

18:00:51.934 [557204] <4> bpbkar main: real locales <en_US en_US C en_US en_US en_US>

18:00:51.934 [557204] <4> bpbkar main: standardized locales - mnt_lc_messages <en_US> mnt_lc_ctype <en_US> mnt_lc_time <en_US> mnt_lc_collate <en_US> mnt_lc_numeric <en_US>

18:00:51.935 [557204] <2> bpbkar main: create backup id list: p7nvc.msss.xxxx.xxx_1423004406,p7nvc.msss.xxxx.xxx_1423436405,p7nvc.msss.xxxx.xxx_1423350005,p7nvc.msss.xxxx.xxx_

1423263605,p7nvc.msss.xxxx.xxx_1423177205,p7nvc.msss.xxxx.xxx_1423112443,p7nvc.msss.xxxx.xxx_1423026136,p7nvc.msss.xxxx.xxx_1423004409,p7nvc.msss.xxxx.xxx_1423436408,p

8mvc.vore.xxxx.state.nj.us_1423350008,p7nvc.msss.xxxx.xxx_1423263607,p7nvc.msss.xxxx.xxx_1423177208,p7nvc.msss.xxxx.xxx_1423112789,p7nvc.msss.xxxx.xxx_1423026100,p7nvc.vore.tre

as.state.nj.us_1423004408,p7nvc.msss.xxxx.xxx_1423436406,p7nvc.msss.xxxx.xxx_1423350006,p7nvc.msss.xxxx.xxx_1423263606,p7nvc.msss.xxxx.xxx_1423177206,p7nvc.vore.xxxx.state.nj.

us_1423112787,p7nvc.msss.xxxx.xxx_1423026097,p7nvc.msss.xxxx.xxx_1423004410,p7nvc.msss.xxxx.xxx_1423436409,p7nvc.msss.xxxx.xxx_1423350009,p7nvc....

18:00:51.935 [557204] <4> bpbkar main: For accelerator, we will be using both the 'mtime' and 'ctime' for incrementals, the current configuration is : 0, will be set to 1.

18:00:51.935 [557204] <2> logparams: bpbkar -r 2678400 -ru root -dt 86701 -to 0 -bpstart_time 1423523110 -clnt p7nvc.msss.xxxx.xxx -class p7nvc.msss.xxxx.xxx -sched incremental -st INCR -bpst

art_to 2500 -bpend_to 2500 -read_to 6000 -stream_count 11 -stream_number 7 -jobgrpid 29891 -blks_per_buffer 512 -tir -tir_plus -use_otm -fso -b p7nvc.msss.xxxx.xxx_1423522809 -kl 28 -fscp -S nbv40w1

-storagesvr nbv40w1 -bidlist bid@p7nvc.msss.xxxx.xxx_p7nvc.msss.xxxx.xxx_1423522809 -use_ofb

18:00:51.979 [385146] <4> ct_logfiles_deleteall: unlink log files /usr/openv/netbackup/track/nbv40w1/nbv40w1/p7nvc.msss.xxxx.xxx/p7nvc.msss.xxxx.xxx/proc/track_journal.v1.dat.p7nvc.vore.xxxx.

log.020915 (27%)

...skipping...

18:00:50.481 [868588] <4> bpbkar: INF - Estimate:-1 -1

18:00:50.497 [385146] <16> bpbkar: ERR - Cannot write to tir_info_file, fd is NULL.

18:00:50.498 [385146] <16> bpbkar: ERR - bpbkar FATAL exit status = 14: file write failed

18:00:50.498 [385146] <4> bpbkar: INF - EXIT STATUS 14: file write failed

18:00:50.481 [868588] <4> bpbkar: INF - Estimate:-1 -1

18:00:50.497 [385146] <16> bpbkar: ERR - Cannot write to tir_info_file, fd is NULL.

18:00:50.498 [385146] <16> bpbkar: ERR - bpbkar FATAL exit status = 14: file write failed

18:00:50.498 [385146] <4> bpbkar: INF - EXIT STATUS 14: file write failed

18:00:50.621 [868588] <2> bpbkar add_to_filelist: starting sizeof(filelistrec) <128>

18:00:50.621 [868588] <4> bpbkar: INF - Throttle duration required = 512 usec.

18:00:50.623 [868588] <4> bpbkar: start to backup filelist / ,nb_fscp_enabled is 1

18:00:50.623 [868588] <4> bpbkar: INF - Processing /

18:00:50.623 [868588] <4> bpbkar: filelist /,is folder traclog path is /_track_log_root_.

18:00:50.623 [868588] <2> ct_cat_close: close current track journal

18:00:50.623 [868588] <2> ct_cat_close: close previous track journal

18:00:50.623 [868588] <2> mkdir_p: make dir(/usr/openv/netbackup/track/nbv40w1/nbv40w1/p7nvc.msss.xxxx.xxx/p7nvc.msss.xxxx.xxx/_track_log_root_) result(0)

18:00:50.623 [868588] <2> ct_set_fs_ops: successfully call ct_set_fs_ops

18:00:50.623 [868588] <2> ct_tmpfile_clean: open dir(/usr/openv/netbackup/track/nbv40w1/nbv40w1/p7nvc.msss.xxxx.xxx/p7nvc.msss.xxxx.xxx/_track_log_root_), result(1)

18:00:50.623 [868588] <2> ct_tmpfile_clean: keep file(.)

18:00:50.623 [868588] <2> ct_tmpfile_clean: keep file(..)

18:00:50.623 [868588] <2> ct_tmpfile_clean: keep file(track_journal.v1.dat)

18:00:50.638 [868588] <4> ct_cat_open: waiting to lock current track log

18:00:50.638 [868588] <4> ct_cat_open: lock current track log: success

18:00:50.638 [868588] <4> ct_logfiles_add: add log file:curr=/usr/openv/netbackup/track/nbv40w1/nbv40w1/p7nvc.msss.xxxx.xxx/p7nvc.msss.xxxx.xxx/_track_log_root_/track_journal.v1.dat.p7nvc.vore

.msss.xxxx.xxx_1423522805 prev=/usr/openv/netbackup/track/nbv40w1/nbv40w1/p7nvc.msss.xxxx.xxx/p7nvc.msss.xxxx.xxx/_track_log_root_/track_journal.v1.dat

18:00:50.638 [868588] <4> ct_cat_open: successfully open cur /usr/openv/netbackup/track/nbv40w1/nbv40w1/p7nvc.msss.xxxx.xxx/p7nvc.msss.xxxx.xxx/_track_log_root_/track_journal.v1.dat.p7nvc.vore

log.020915 (12%)

8:11:10.206 [1089596] <16> bpbkar: ERR - Cannot write to tir_info_file, fd is NULL.

18:11:10.206 [1089596] <16> bpbkar: ERR - bpbkar FATAL exit status = 14: file write failed

18:11:10.206 [1089596] <4> bpbkar: INF - EXIT STATUS 14: file write failed

18:11:11.334 [1089596] <16> bpbkar: ERR - read server exit status = 14: file write failed

18:11:11.348 [1089596] <2> ct_cat_close: close current track journal

18:11:11.348 [1089596] <2> ct_cat_close: close previous track journal

18:11:11.360 [1089596] <4> ct_logfiles_deleteall: unlink log files /usr/openv/netbackup/track/nbv40w1/nbv40w1/p7nvc.msss.xxxx.xxx/p7nvc.msss.xxxx.xxx/proc/track_journal.v1.dat.p7nvc.vore.xxxx

.state.nj.us_1423523426

18:11:11.360 [1089596] <4> ct_logfiles_deleteall: finish logfiles delete/rename

18:11:11.360 [1089596] <4> ct_manage: state(1) != CT_SUCCESS, returning

18:11:11.360 [1089596] <2> ct_fini: fini is called

18:11:11.360 [1089596] <4> bpbkar: INF - setenv FINISHED=0

23:31:29.157 [1167384] <4> is_excluded: Excluded /p7nvc/AllPreMoveBackups/p7nvc/filesystems-on-p7nvc/usr/ora/1110/product/11.1.0/db_1/.patch_storage/12419384_Jul_11_2011_02_07_14/backup/sysman/admin/emdrep/s

ql/core by exclude_list entry core

23:31:35.486 [1167384] <4> is_excluded: Excluded /p7nvc/AllPreMoveBackups/p7nvc/filesystems-on-p7nvc/usr/ora/1110/product/11.1.0/db_1/.patch_storage/12419384_Jul_11_2011_02_07_14/files/sysman/admin/emdrep/sq

l/core by exclude_list entry core

23:31:39.799 [1167384] <4> is_excluded: Excluded /p7nvc/AllPreMoveBackups/p7nvc/filesystems-on-p7nvc/usr/ora

Aix 6.1 server

NBU client level 7.6.0.3

Thanks for any help/advice

I am looking to add 4 more drives to my 6 drive LTO-5 library.  Every policy is using SLP to handle the duplication from disk to tape.  The problem we are having now is the backlog of duplication jobs waiting to get to a tape drive.

Looking through the documentation, it mentions something to the effect that if maximum concurrent write drives is set to one less than the physical number of drives, the other tape drive will be available for restores and other non-backup operations (for example, to import, to verify and to duplicate backups).

My question is about the "duplicate backups" part.  If SLP is to be the only thing accessing the tape drives, will it use the 9 drives I set, or the 1 drive I didn't?

My reasoning behind leaving the 1 drive of 10 out of the loop with the max concurrent write setting is for the sake of cataloging and restores.  Will this idea work?  Will giving Catalog/VaultCatalog its own drive (sort of) get anything out of sync if there are still duplication jobs running or queued?

We are running 7.6.0.3 on Windows.

Thank you for your input.

Hello All,

I am getting below error message for a drive in /var/adm/messages

Feb 12 07:12:07 p02danbs03 avrd[23319]: [ID 229023 daemon.notice] Reservation Conflict status from OC9940B_a1p02d14 (device 6)

Kindly suggest as backups are getting failed on this drive randomly with error 84.

Running NetBackup 7.1 on Windows Server 2008 R2. I have an HP StorageWorks MSL4048 tape library with 2 drives installed. These are attached with fibre to 2 fibre channel ports on the back of my NetApp FAS2240. When I run sysconfig -t and sysconfig -m on the NetApp, it shows the 2 tape drives, and the library. When I try to discover these devices in NetBackup using the storage wizard, it only finds the robotic library, and lists the 2 drives as "unused element address". I have seen this happen once before, but that was a probelm with an old NetApp that did not have tape config files for the newer LTO5 drives. This is a new NetApp that already has the HP and IBM LTO5 drive tape config files. And the NetApp detects them successfully anyway. Any ideas why NetBackup does not? We verified that ndmp is ON, and the account name and password should be good, otherwise it would detect nothing at all. I can even unplug the fibre, and run the wizard again, and it detects nothing, so I know that is all working correctly.
 

Environment

Current server

OS - Windows Server 2003 Enterprise Edition Service Pack 2 32 Bit

Netbackup version  - 7.0 32 bit

Storage type - Tape storage

New server

OS - Windows Server 2008 Enterprise Service Pack 1 64 Bit

Netbackup version - Need to upgrade 7.6 64 bit

Storage type - Tape storage

Queries regarding migration and upgrade

1. Should we upgrade the existing Netbackup server then migrate or should we go for migration first.

2. Is it possible to upgrade Netbackup from 7.0 to 7.6 or we have to upgrade as following

     - 7.0 to 7.1

     - 7.1 to 7.5

     - 7.5 to 7.6

OR

     - 7.0 to 7.5

     - 7.5 to 7.6

3. For migration should we use Disk or Tape to backup/restore the catalog.

Hi 

I have two node VCS cluster, both nodes SOlaris 10, NBU 7.6.0.3.
Is it possible to use primary node as master server & secondary as a normal Netbackup client concurrently ?

We have NBU 7.6.1 Master/Media server on Linux SUSE 11.3 and NBU 7.6.1 client on WIndows Server 2003 x86.

When I try to run simple backup job (just a single dir C:\temp), job terminate with error:

13.02.2015 11:52:45 - Info nbjm(pid=40717) starting backup job (jobid=599) for client dc1.ussc.ru, policy dc1.ussc.ru_ad, schedule Full  
13.02.2015 11:52:45 - Info nbjm(pid=40717) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=599, request id:{E85C5F0C-B34C-11E4-A3C5-3C97BC160577})  
13.02.2015 11:52:45 - requesting resource dedup-stu
13.02.2015 11:52:45 - requesting resource nbu-s2.ussc.ru.NBU_CLIENT.MAXJOBS.dc1.ussc.ru
13.02.2015 11:52:45 - requesting resource nbu-s2.ussc.ru.NBU_POLICY.MAXJOBS.dc1.ussc.ru_ad
13.02.2015 11:52:45 - granted resource nbu-s2.ussc.ru.NBU_CLIENT.MAXJOBS.dc1.ussc.ru
13.02.2015 11:52:45 - granted resource nbu-s2.ussc.ru.NBU_POLICY.MAXJOBS.dc1.ussc.ru_ad
13.02.2015 11:52:45 - granted resource MediaID=@aaaab;DiskVolume=PureDiskVolume;DiskPool=dedup;Path=PureDiskVolume;StorageServer=nbu-s2.ussc.ru;MediaServer=nbu-s2.ussc.ru
13.02.2015 11:52:45 - granted resource dedup-stu
13.02.2015 11:52:45 - estimated 0 Kbytes needed
13.02.2015 11:52:45 - Info nbjm(pid=40717) started backup (backupid=dc1.ussc.ru_1423810362) job for client dc1.ussc.ru, policy dc1.ussc.ru_ad, schedule Full on storage unit dedup-stu
13.02.2015 11:52:45 - started process bpbrm (22489)
13.02.2015 11:52:45 - started
13.02.2015 11:52:47 - Info bpbrm(pid=22489) dc1.ussc.ru is the host to backup data from     
13.02.2015 11:52:47 - Info bpbrm(pid=22489) reading file list for client        
13.02.2015 11:52:47 - connecting
13.02.2015 11:52:48 - Info bpbrm(pid=22489) starting bpbkar on client         
13.02.2015 11:52:48 - connected; connect time: 0:00:01
13.02.2015 11:52:50 - Info bpbkar(pid=4044) Backup started           
13.02.2015 11:52:50 - Info bpbrm(pid=22489) bptm pid: 22513          
13.02.2015 11:52:50 - Info bptm(pid=22513) start            
13.02.2015 11:52:51 - Info bptm(pid=22513) using 524288 data buffer size        
13.02.2015 11:52:51 - Info bptm(pid=22513) using 256 data buffers         
13.02.2015 11:52:51 - Info bptm(pid=22513) start backup           
13.02.2015 11:52:51 - Info bpbkar(pid=4044) change time comparison:<disabled>          
13.02.2015 11:52:51 - Info bpbkar(pid=4044) archive bit processing:<disabled>          
13.02.2015 11:52:53 - Info bptm(pid=22513) backup child process is pid 22539       
13.02.2015 11:52:53 - Info bpbkar(pid=4044) will attempt to use change journal data for <C:\temp>    
13.02.2015 11:52:53 - begin writing
13.02.2015 11:53:28 - Info bpbkar(pid=4044) not using change journal data for <C:\temp>: not supported with regular full backups
13.02.2015 11:53:29 - Error bpbrm(pid=22489) socket read failed: errno = 104 - Connection reset by peer  
13.02.2015 11:53:29 - Error bptm(pid=22539) system call failed - Connection reset by peer (at child.c.1306)   
13.02.2015 11:53:29 - Error bptm(pid=22539) unable to perform read from client socket, connection may have been broken 
13.02.2015 11:53:29 - Error bptm(pid=22513) media manager terminated by parent process      
13.02.2015 11:53:33 - Info nbu-s2.ussc.ru(pid=22513) StorageServer=PureDisk:nbu-s2.ussc.ru; Report=PDDO Stats for (nbu-s2.ussc.ru): scanned: 2 KB, CR sent: 0 KB, CR sent over FC: 0 KB, dedup: 100.0%, cache disabled
13.02.2015 11:53:33 - Error bpbrm(pid=22489) could not send server status message       
13.02.2015 11:53:34 - Info bpbkar(pid=4044) done. status: 13: file read failed       
13.02.2015 11:53:34 - end writing; write time: 0:00:41
13.02.2015 11:53:35 - Info bpbrm(pid=22627) Starting delete snapshot processing         
file read failed (13)
13.02.2015 11:53:38 - Info bpfis(pid=1936) Backup started           
13.02.2015 11:53:39 - Error bpbrm(pid=22627) from client dc1.ussc.ru: ERR - Delete bpfis state from nbu-s2.ussc.ru failed. status = 71
13.02.2015 11:53:39 - Info bpfis(pid=1936) done. status: 0          
13.02.2015 11:53:39 - end operation
13.02.2015 11:53:39 - Info bpfis(pid=1936) done. status: 0: the requested operation was successfully completed

Can someone indicate the direction in which I can to look for the error?