Hi 

have observed that my VMware Backups are getting failed with error media write error (84), we are using netbackup 7.6.1.1 on windows 2008 R2 Enterprise 64 bit Platform.

please find the job details below

6/6/2015 9:07:39 AM - Info nbjm(pid=22060) starting backup job (jobid=611356) for client PBAD-DC2, policy VMWare_Daily_SAN_Backup, schedule Daily  
6/6/2015 9:07:40 AM - estimated 31632424 Kbytes needed
6/6/2015 9:07:40 AM - Info nbjm(pid=22060) started backup (backupid=PBAD-DC2_1433570859) job for client PBAD-DC2, policy VMWare_Daily_SAN_Backup, schedule Daily on storage unit Netbackup_StorageUnit using backup host pbad-netbackup.pbad.sbg.com.sa
6/6/2015 9:07:40 AM - started process bpbrm (4832)
6/6/2015 9:07:41 AM - Info bpbrm(pid=4832) PBAD-DC2 is the host to backup data from     
6/6/2015 9:07:41 AM - Info bpbrm(pid=4832) reading file list for client        
6/6/2015 9:07:42 AM - Info bpbrm(pid=4832) accelerator enabled           
6/6/2015 9:07:45 AM - Info bpbrm(pid=4832) starting bpbkar32 on client         
6/6/2015 9:07:45 AM - connecting
6/6/2015 9:07:45 AM - connected; connect time: 0:00:00
6/6/2015 9:07:46 AM - Info bpbkar32(pid=21892) Backup started           
6/6/2015 9:07:47 AM - Info bpbkar32(pid=21892) accelerator enabled backup, archive bit processing:<disabled>       
6/6/2015 9:07:47 AM - Info bptm(pid=1148) start            
6/6/2015 9:07:47 AM - Info bptm(pid=1148) using 524288 data buffer size        
6/6/2015 9:07:47 AM - Info bptm(pid=1148) setting receive network buffer to 2098176 bytes      
6/6/2015 9:07:47 AM - Info bptm(pid=1148) using 128 data buffers         
6/6/2015 9:07:48 AM - Info bptm(pid=1148) start backup           
6/6/2015 9:07:50 AM - begin writing
6/6/2015 9:09:18 AM - Info bpbkar32(pid=21892) INF - Transport Type =  nbd      
6/6/2015 9:09:34 AM - Critical bptm(pid=1148) A portion of data to be included from a previous backup (backupid = PBAD-DC2_1432943456, offset = 350832640, length = 131072) has incorrect checksum (calculated checksum from backup image 5a7a8e94f27c3c162e8c867b44df2cda1c09868b, expected checksum aa80546d788b65a523243bd49e5544e1d4163e9e)
6/6/2015 9:09:34 AM - Critical bptm(pid=1148) image write failed: error -1: plugin error      
6/6/2015 9:09:47 AM - Error bptm(pid=1148) cannot write image to disk, Invalid argument      
6/6/2015 9:09:47 AM - Info bptm(pid=1148) EXITING with status 84 <----------        
6/6/2015 9:09:47 AM - Error bpbrm(pid=4832) from client PBAD-DC2: ERR - tar file write error (14)   
6/6/2015 9:09:48 AM - Info bpbkar32(pid=21892) accelerator sent 0 bytes out of 0 bytes to server, optimization 0.0% 
6/6/2015 9:09:49 AM - Info bpbkar32(pid=21892) bpbkar waited 11 times for empty buffer, delayed 651 times.   
6/6/2015 9:09:50 AM - Info pbad-netbackup.pbad.sbg.com.sa(pid=1148) StorageServer=PureDisk:pbad-netbackup.pbad.sbg.com.sa; Report=PDDO Stats for (pbad-netbackup.pbad.sbg.com.sa): scanned: 342792 KB, CR sent: 13062 KB, CR sent over FC: 0 KB, dedup: 96.2%, cache disabled
6/6/2015 9:09:50 AM - Error bpbrm(pid=4832) could not send server status message       
6/6/2015 9:09:51 AM - Critical bpbrm(pid=4832) unexpected termination of client PBAD-DC2        
6/6/2015 9:10:01 AM - Info bpbkar32(pid=0) done. status: 84: media write error       
6/6/2015 9:10:01 AM - end writing; write time: 0:02:11
media write error (84)

In our backup environment, we are using AIR to replicate the backup images from primary master server to DR backup master through SLP. i would like to mention that DR master server also backing up few servers of that Location.

Few days back due to some issue, we had to recycle the primary backup master server due to which all replication jobs on primary master server has been cancelled.

Now i got restore request on DR servers that needs to be initiated from DR master server but the sourse server is backing up though primary site. I checked that we have the backup data on primary site but that was not replicated to DR due to master server recycle.

How can i identify the backup images of perticular server which did not replicated to DR on that perticular date on which we recycled the master server and how we can push that backup images to DR master server manually.

Dear All,

I have label my tapes as standalone to my tape drive.
I have set the backups for diff inc , cum and full backup for two policies.
My problem is when I set a second diff inc backup in policy with retension 1 year to use the same tape on saturday diff inc and sunday full backup without changing tape (because same retension needed without tape change), The backup did not start becacuse according to logs it wanted a different tape. Can I solve this issue if I just set retension period to 8 =1 year on that tapes and on other tapes of weekday daily backups to 1 week. Shall it knows what tape to select? If I put in a tape for monday backup will it use or want a possible different tape to continue to use. I emphasise I do not use robot. Is there a startegy how to avoid tape reasource problem?

I hope I was clear.

thanks

Karoly

Hi All

We have purchased a Netapp E series SAn EX2724,this can be managed only through SANtricity Stirage Manager Client.

I need to know How I can configure Netbackup software v 7 to backup the LUN that is provided by the above NetappSAN to following operating system, Solaris, VMWARE ESXi 5.0, Windows and also the oracle database and also duplicate it on the Tape Drive.
 

Note: As per our companys instruction we do not want to install netbackup client on the solaris operating system, We want to directly backup the LUN that is provided to Solaris operating. We have mounted that LUN on the Solaris operating system, and a script on solaris dump some data on the lun.

We will install Netbackup software on Windows server 2008.

Please let me whether Netabackup can Backup Netapp Ex2724 series SAn,

Do I Require any plugins for the same

Regards

Vivek

We are using AIR to replicate the images from Master to DR site. Replication job is getting completed sucessfully on Master server however images are not getting imported to DR server. Nbstlutil is showing complete status on master server but nbstlutil pendimplist showing nothing on DR site.

Master and DR NBU: 7.6.0.1
OS: Windows server 2008 R2 64bit
DD OS Version 5.4.5.0
DD Plugin version 3.0.1.0-451885.

C:\Program Files\Veritas\NetBackup\bin\admincmd>nbstlutil stlilist -lifecycle DD

Backup_AIR_Daily -U
Image msqlcluster_1432827026 for Lifecycle DDBackup_AIR_Daily is COMPLETE
Image msqlcluster_1432913426 for Lifecycle DDBackup_AIR_Daily is COMPLETE
Image msqlcluster_1432999822 for Lifecycle DDBackup_AIR_Daily is COMPLETE
Image ntsapdev1_1433158839 for Lifecycle DDBackup_AIR_Daily is COMPLETE

Replication Job Details:

6/5/2015 12:11:03 PM - requesting resource LCM_*Remote*Master*
6/5/2015 12:11:03 PM - Info nbreplicate(pid=7432) Suspend window close behavior is not supported for nbreplicate    
6/5/2015 12:11:03 PM - Info nbreplicate(pid=7432) window close behavior: Continue processing the current image     
6/5/2015 12:11:03 PM - granted resource LCM_*Remote*Master*
6/5/2015 12:11:03 PM - started process RUNCMD (7432)
6/5/2015 12:11:04 PM - requesting resource @aaab6
6/5/2015 12:11:04 PM - reserving resource @aaab6
6/5/2015 12:11:04 PM - reserved resource @aaab6
6/5/2015 12:11:04 PM - granted resource MediaID=@aaab6;DiskVolume=DDBackup_AIR;DiskPool=DDBackup_AIR;Path=DDBackup_AIR;StorageServer=192.168.7.124;MediaServer=ntnbuserver
6/5/2015 12:11:05 PM - Info bpdm(pid=8880) started            
6/5/2015 12:11:05 PM - started process bpdm (8880)
6/5/2015 12:11:08 PM - Info ntnbuserver(pid=8880) Using OpenStorage to replicate backup id ntsapdev1_1433477037, media id @aaab6, storage server 192.168.7.124, disk volume DDBackup_AIR
6/5/2015 12:11:09 PM - Info ntnbuserver(pid=8880) Replicating images to target storage server Unknown, disk volume DDBackup_AIR   
6/5/2015 12:20:11 PM - replicated backup id ntsapdev1_1433477037 successfully
6/5/2015 12:20:11 PM - end operation
the requested operation was successfully completed(0)

Hi,

I'm playing with Hyper-V running on SMB3 file shares. Although the VM's are running fine on SMB3, I'm not able to backup a VM that is running on a SMB3 share. Does Netbackup support this configuration? I can't find much info on this kind of backup.

My Hyper-V and file server are running on Windows Server 2012 R2 and my Netbackup environment is running on Windows Server 2008 R2.
I'm curruntly on Netbackup 7.6.0.4.

Can someone help my with this? Is this config supported by Netbackup?

Regards,
Erwin

Hi Team , 

Is there any possibility in NetBackup to perform the following  -

Shutdown Service  (any service in client Machine)
Perform Backup (client Machine)
Start Service (client Machine)
Restart Server (automatic restart of client machine by NetBackup)

Good Morning,

I'm new to Netbackup, please bare with me :-)

Essentially I need to transfer legacy data from LTO 2 tapes that were created on Netbackup 6.0 and get these duplicated onto LTO 6.

From what I have read this can be achieved, however I'm experiencing problems and struggling to understand why this isn't working.

I have prepared a single Windows server and installed Netbackup 6 with both LTO 2 and LTO 6 tape libraries attached. The plan is to import all the LTO 2 tapes that were created on the legacy Netbackup 6 platform, and 'Duplicate' them.

In order to test this first I have performed a local backup and attempted to 'Duplicate' the tape onto LTO 6. However, when I initiate the process it just sits there, 'Queued'. The Activity Monitor says Requesting and Reserving Resource A00000.....

I appreciate that Netbackup 6 is no longer in support, however I no choice in the matter and need to use this version until this piece of is complete.

Thanks and Regards,

Steve

Hello All,

I have a windows server with around 18TB data. It is not a Database.

WHich would be the best way to back  it up.Weekly backup will be fine

The master server is NBU 7.6.0.2 and NBU appliance is also there which is 5230.

Any suggesstions are much appreciated.

Hello All,

I was searching for any Symantec accredited training institutes in India, but it seems there are none. 

Any one who can suggest a good training institute in Bangalore preferably for L2 tasks.

Thanks

Hello,

We have the following configuration in our netbackup enviroment:

Master:

eux390{root}# bpgetconfig -s eux390 -L|egrep 'Platform|Protocol|Version|Release'
NetBackup Client Platform = HP-UX-IA64, HP-UX11.31
NetBackup Client Protocol Level = 7.5.0.0.0.4
Version Name = 7.5
Version Number = 750000
Client OS/Release = HP-UX B.11.31 
eux390{root}# 

Client:

eux290{root}# /usr/openv/netbackup/bin/admincmd/bpgetconfig -s eux380 -L|egrep 'Platform|Protocol|Version|Release'
NetBackup Client Platform = HP-UX-IA64, HP-UX11.31
NetBackup Client Protocol Level = 7.0.0
Version Name = 7.0
Version Number = 700000
Client OS/Release = HP-UX B.11.31 
eux290{root}# 

We are taking raw backups for the clients but particularly the backup of the above mentioned client takes long to complete or I should say it doesn't get complete even the next backup job starts. I have mentioned the policy of the client below:

eux390{root}# bppllist bck_raw_vg380_gpx -L

Policy Name:       bck_raw_vg380_gpx
Options:           0x0
template:          FALSE
audit_reason:         ?
Names:             (none)
Policy Type:       Standard (0)
Active:            yes
Effective date:    08/04/2009 11:43:32
Client Compress:   no
Follow NFS Mnts:   no
Cross Mnt Points:  no
Collect TIR info:      yes, with move detection
Block Incremental: no
Mult. Data Stream: yes
Perform Snapshot Backup:   no
Snapshot Method:           (none)
Snapshot Method Arguments: (none)
Perform Offhost Backup:    no
Backup Copy:               0
Use Data Mover:            no
Data Mover Type:           -1
Use Alternate Client:      no
Alternate Client Name:     (none)
Use Virtual Machine:      0
Hyper-V Server Name:     (none)
Enable Instant Recovery:   no
Policy Priority:   200
Max Jobs/Policy:   Unlimited
Disaster Recovery: 0
Collect BMR Info:  yes
Keyword:           vg380 eux380
Data Classification:       -
Residence is Storage Lifecycle Policy:    no
Client Encrypt:    no
Checkpoint:        no
Residence:         eux390-hcart-robot-tld-0
Volume Pool:       HPUX_RETENTION_1W
Server Group:      *ANY*
Granular Restore Info:  no
Exchange Source attributes:              no
Exchange 2010 Preferred Server: (none defined)
Application Discovery:      no
Discovery Lifetime:      0 seconds
ASC Application and attributes: (none defined)
Generation:      188
Ignore Client Direct:  no
Enable Metadata Indexing:  no
Index server name:  NULL
Use Accelerator:  no
Client/HW/OS/Pri/DMI:  eux390.sgp.st.com HP9000-800 HP-UX11.11 0 0 0 0 ?
Include:           NEW_STREAM
Include:           /dev/rdisk/disk1252
Include:           /dev/rdisk/disk1586
Include:           /dev/rdisk/disk1207
Include:           /dev/rdisk/disk1323
Include:           /dev/rdisk/disk1311
Include:           /dev/rdisk/disk1587
Include:           NEW_STREAM
Include:           /dev/rdisk/disk1208
Include:           /dev/rdisk/disk1332
Include:           /dev/rdisk/disk1322
Include:           /dev/rdisk/disk1682
Include:           /dev/rdisk/disk1209
Include:           /dev/rdisk/disk1384
Include:           NEW_STREAM
Include:           /dev/rdisk/disk1226
Include:           /dev/rdisk/disk2447
Include:           /dev/rdisk/disk2448
Include:           /dev/rdisk/disk2459
Include:           /dev/rdisk/disk2460
Include:           /dev/rdisk/disk2857
Include:           NEW_STREAM
Include:           /dev/rdisk/disk2868
Schedule:              monthly
  Type:                FULL (0)
  Frequency:           28 day(s) (2419200 seconds)
  Maximum MPX:         3
  Synthetic:           0
  Checksum Change Detection: 0
  PFI Recovery:        0
  Retention Level:     5 (3 months)
  u-wind/o/d:          0 0
  Incr Type:           DELTA (0)
  Alt Read Host:       (none defined)
  Max Frag Size:       0 MB
  Number Copies:       1
  Fail on Error:       0
  Residence:           eux390-hcart-robot-tld-0
  Volume Pool:         HPUX_RETENTION_3M
  Server Group:        (same as specified for policy)
  Residence is Storage Lifecycle Policy:         0
  Schedule indexing:     0
  Daily Windows:
   Day         Open       Close       W-Open     W-Close
   Sunday      000:00:00  000:00:00
   Monday      000:00:00  000:00:00
   Tuesday     000:00:00  000:00:00
   Wednesday   000:00:00  000:00:00
   Thursday    000:00:00  000:00:00
   Friday      000:00:00  000:00:00
   Saturday    000:00:00  000:00:00
Schedule:              weekly
  Type:                FULL (0)
  Frequency:           7 day(s) (604800 seconds)
  Maximum MPX:         3
  Synthetic:           0
  Checksum Change Detection: 0
  PFI Recovery:        0
  Retention Level:     3 (1 month)
  u-wind/o/d:          0 0
  Incr Type:           DELTA (0)
  Alt Read Host:       (none defined)
  Max Frag Size:       0 MB
  Number Copies:       1
  Fail on Error:       0
  Residence:           eux390-hcart-robot-tld-0
  Volume Pool:         HPUX_RETENTION_1M
  Server Group:        (same as specified for policy)
  Residence is Storage Lifecycle Policy:         0
  Schedule indexing:     0
  Daily Windows:
   Day         Open       Close       W-Open     W-Close
   Sunday      000:00:00  000:00:00
   Monday      000:00:00  000:00:00
   Tuesday     000:00:00  000:00:00
   Wednesday   000:00:00  000:00:00
   Thursday    000:00:00  000:00:00
   Friday      000:00:00  000:00:00
   Saturday    000:00:00  000:00:00
Schedule:              daily
  Type:                FULL (0)
  Frequency:           1 day(s) (86400 seconds)
  Maximum MPX:         3
  Synthetic:           0
  Checksum Change Detection: 0
  PFI Recovery:        0
  Retention Level:     0 (1 week)
  u-wind/o/d:          0 0
  Incr Type:           DELTA (0)
  Alt Read Host:       (none defined)
  Max Frag Size:       0 MB
  Number Copies:       1
  Fail on Error:       0
  Residence:           eux390-hcart-robot-tld-0
  Volume Pool:         (same as policy volume pool)
  Server Group:        (same as specified for policy)
  Residence is Storage Lifecycle Policy:         0
  Schedule indexing:     0
  Daily Windows:
   Day         Open       Close       W-Open     W-Close
   Sunday      000:00:00  000:00:00
   Monday      000:00:00  000:00:00
   Tuesday     000:00:00  000:00:00
   Wednesday   000:00:00  000:00:00
   Thursday    000:00:00  000:00:00
   Friday      000:00:00  000:00:00
   Saturday    000:00:00  000:00:00
eux390{root}# 

Let me know what all can be done!

regards,

Hi,
          Exchange GRT 2013 backup was configured recently.
GRT backups are taking a long time to get completed. It takes almost 12 hours for a successful completion.

Backups are written on VNX disk.
200GB DB:
waited for full buffer 344334 times, delayed 2600184 times 

There are times that jobs running in this media server get completed at 200MB/S

Detailed status for a 6GB exchange DB:

6/5/2015 1:59:17 PM - Info bptm(pid=6976) using 262144 data buffer size       
6/5/2015 1:59:17 PM - Info bptm(pid=6976) setting receive network buffer to 1049600 bytes     
6/5/2015 1:59:17 PM - Info bptm(pid=6976) using 256 data buffers        
6/5/2015 1:59:18 PM - Info bptm(pid=6976) start backup          
6/5/2015 1:59:19 PM - Info bpbkar32(pid=2900) change time comparison:<disabled>         
6/5/2015 1:59:19 PM - Info bpbkar32(pid=2900) archive bit processing:<enabled>         
6/5/2015 1:59:19 PM - Info bpbkar32(pid=2900) INF - waiting for mount mutex...      
6/5/2015 1:59:22 PM - Info bptm(pid=6976) backup child process is pid 17028.19044      
6/5/2015 1:59:22 PM - Info bptm(pid=17028) start           
6/5/2015 2:06:10 PM - end writing; write time: 0:09:19
6/5/2015 2:08:03 PM - Info bpbrm(pid=7492) DB_BACKUP_STATUS is 0         
6/5/2015 2:08:10 PM - Info bpbrm(pid=7492) from client DAG1: TRV - Starting granular backup processing for (/Microsoft Exchange Database Availability Groups/DAG1\Microsoft Information Store:\DATABASE0005\). This may take a while...
6/5/2015 2:08:34 PM - Info bpbrm(pid=7492) from client DAG1: TRV - Successfully finished granular backup processing for (/Microsoft Exchange Database Availability Groups/DAG1\Microsoft Information Store:\DATABASE0005\).
6/5/2015 2:08:35 PM - Info bpbrm(pid=7492) from client DAG1: TRV - Exchange granular database changes were backed up successfully.
6/5/2015 2:08:36 PM - Info bptm(pid=6976) waited for full buffer 10086 times, delayed 35271 times   
6/5/2015 2:08:37 PM - Info bptm(pid=6976) EXITING with status 0 <----------     

Full DB GRT backup is taking too much time compared to incremental brick level backup. Is there anyway to increase the speed of this GRT backup?

Attempting to backup an Isilon system using remote NDMP on Netbackup 7.1 (linux media server writing to Datadomain).  We have port 10000 opened bi-directionally between NAS device and media servers. 

When the backup is attempted, it connects and then hangs:

06/05/2015 16:30:54 - Info bptm (pid=11360) start
06/05/2015 16:30:55 - Info bptm (pid=11360) using 128 data buffers
06/05/2015 16:30:55 - Info bptm (pid=11360) using 1048576 data buffer size
06/05/2015 16:30:56 - Info bptm (pid=11360) start backup
06/05/2015 16:30:59 - begin writing

Are there any other ports that need to be opened?  Anything else I am missing?

Thanks,

Hello,  

Below listed is my environment, 

SQL server 2012 , VM Client backed up by NBU SQL Agent , VM Master & media Servers 2012 , NBU versions 7.6.0.4 

Clarification needed:

1. Can a SQL DB restore be iniated from NBU MS-SQL database extension GUI componenet installed on Client system by browsing images  ? 

Reason ::   BAR GUI on some on some client systems takes for ever to open .

2. Can a SQl DB restore be iniated from BAR GUI on client system ?

Reason ::  NBU MS-SQL database extension GUI seems to have problem showing latest backed up images while browsing for restore on some of the client systems.  ex: the full backup from last night cannot be listed in NBU DB extension while browsing for images. 

3. Can the SQL DB restore be iniated from Master server ?

Reason ::  I am not able to populate client name in BAR GUI on master server to initate restore 

4. In default APP Backup schedule, if start , end days are given as sun 12:00 Am to sun 12:00 AM as shown in figure, would that allow SQL users to kick in manual or scheduled backups any time from SQL - NBU client ?  

Responce &  recomendations are appreciated. 

Thanks.

when i tried to backup on the library, netbackup console shows me " ROBOTHIC LIBRARY IS DOWN ON SERVER"

the master server runs on Red Hat  5.6 

The OS detect the path of the library, but Netbackup doesn't detect it.

Hello Symantec Community.

I need some help, a Vendor setup our netbackup 7.5 environment a while back and used the LAN connections for everything.

Noone cared for a while but now the backups we are doing are so big its starting to saturate the pipe and slow other stuff down.

In the meantime we have acquired a fiber switch and have it all hooked into the servers/netbackup/everything.

Where do i go to move the transfers from the LAN to the fiber interfaces???

I am pretty new to netbackup. sorry if its a simple question but i couldn't find a blatent answer by googling or poking around the interface myself.

Hi,
       Three media servers share 5 tape drives from a tape library.
Operating System from three servers are listing out all 5 tape drives.

However, only one media server is showing all the 5 drives in NBU. Either tpautoconf -t or scan -tape.
Other media servers are showing only 4 tape drives.

HBA manager on both these servers show all 5 tape drives, however IBM ITDT tool doesn't.
All ghost devices are cleared as well.

Is there a problem at SCSI layer? Will scsi inquiry suggest something?

What could possibly be the problem?

Hi All,

I knows about the vmware license, licensing netbackup and app or database agent per host or ESX with Enterprise Client tier X (tiering with amount of processor socket).

How about if all guest house in the ESX use the Standart Client (no tiering).​

My question what tiering if We use app or database agent in the guest house ?. (following the amount of processor socket the media server or the ESX server).

Regards

Hi,

Is it possible to configure 2 disk pool in a single MSDP?

Thanks.

I am running Exchange server 2013 CU 8 on Windows 2012 R2 and have been backing it up using Netbackup 7.5.0.7 on Windows 2008R2 using a VMware Policy with MS EXchange database option.

Since 27th May we have implemented a DAG and introduced passive mailbox database copies on another server.

Now despite the backups completing successfully, the snapshot, the application state capture step and the actual backup. I am no longer able to find these backups when I try to browse for them. So unfortunately I am unable to recover any mailboxes since May 27 when the DAG was introduced.

Please if anyone has any ideas as to how I can recall these backups, they will be most gratefully welcome.

Or are these backups gone forever, never to be seen again?