Hi Symantec,

From the manual guide, I quite confuse on how to backup the Oracle database from both platform Windows & Unix/Linux.

Can anyone share the different and the steps to backing up & restore the Oracle database either to use command line using RMAN or GUI?

The Netbackup version is 7.*

Hi All,

I'm facing with backup job hung after upgrade the client to 7.5.0.6 version. However, the backup able to complete when we initiate it manually.

Kindly refer to the attachement:

1. hung job.txt - show backup hung since previous day till now

2. backup complete.txt - show backup completed after manual backup being initiated.

As verified with the user, no activity was ran during the scheduled job.

This is not only the server that we encountered this issue, but we have few others that have same problem.

Thanks,

Fairuz

Hello,

Last weekend, the backups failed with the status 830 and the error, All compatible drive paths are down, but media is available

While, in the NBU console, everything was green

Here is a log of the job:

08/09/2013 00:20:00 - requesting resource srvseaco-nbu-1-hcart-robot-tld-0
08/09/2013 00:20:00 - requesting resource srvseaco-nbu-1.NBU_CLIENT.MAXJOBS.srvseaco-ctx1.seaco.intranet
08/09/2013 00:20:00 - requesting resource srvseaco-nbu-1.NBU_POLICY.MAXJOBS.CTX1
08/09/2013 00:20:00 - Error nbjm(pid=588) NBU status: 830, EMM status: All compatible drive paths are down, but media is available
drive(s) unavailable or down(830)

How can i diagnose this issue please? and is there anything to do to prevent this from happening again?

Regards!

Hello

Wondered if somebody had found a way to differentiate between VMs with change blocking enabled and VMs without change block tracking enabled

We have some VMs where we cannot enable change block tracking because they have snapshots on them

Regards

Michael

Hi All,

We have been observing error 13 in our NDMP backups(EMC celerra) , output from bperror command

09/07/2013 01:10:16 munbu1.in.nomura.com mumfscjh001  db_FLISTsend failed: file
                    read failed (13)
09/07/2013 01:10:16 munbu1.in.nomura.com mumfscjh001  NDMP backup failed, path =
                    /root_vdm_1/Group1
09/07/2013 01:10:46 munbu1.in.nomura.com mumfscjh001  NDMP_LOG_ERROR 0 Medium
                    error
09/07/2013 01:10:46 munbu1.in.nomura.com mumfscjh001  NDMP_LOG_ERROR 0 Backup is
                    aborted.
09/07/2013 01:10:47 muss001 mumfscjh001  backup of client mumfscjh001 exited
                    with status 13 (file read failed)

I am thinking to implement snapsure option to resolve this issue , we already have scheduled snapshot enabled in celerra filer, my question is will snapsure option create a seperate snapshot or it will utilize existing snapshots?

bonjour,

Version de NetBackup 7.5

periphérique de sauvegarde : Robot dell TL4000 avec deux lecteur de bande

suite a un changement de l'un des lecteurs de bandes avec une autre, sachnat que cette dernier non compatible avec le robot ,

on a  revenu vers notre lecteurs de bandes , mais la surprise que affiche plus de deux lecteurs de bandes , donc est que il y a une commande pour vider le cache du NetBackup et quelle solution vous me proposer 

Friends, 

NBU 7.1.0.4 Exchange 2010 DAG

bet its going to be a detailed conversation. Exchange GRT restore is failing with the basic error and i have tried all the relevent technotes that are out there but no luck. all the permissions are there, mailbox is active can send and receive email. account that is using to backup the GRT level backup is okay as backups are running fine. but i can't seem to restore a mailbox. any suggestions would highly be appreicated as always.. call logged with symantec and as usual they have asked ton of logs.. 

09/10/2013 09:52:45 - begin Restore

NBU 7.5 Single Tape Drive LTO-6 two different policies one for hyper-V VM and other is for BMR Backup both are using same tape Media same SU but one is in queued until other one is complete, i want to make this configuration so both job run samultenously without queued each other. please help me out to make it possible.

Some question for data encryption over client-side deduplication:

1. how the encryption key is created, and where is created?

2. where is the key kept (on the client, media server or master server) and how is the key being managed when encrypted backup gets duplicated to another media server

3. where does the decryption occur when restoring data, specially restoring to a different client host which is not the host that was backed up?

Thank you 

I have a situation whereby a Physical Windows 2003 R2 Standard SP2 server will backup fine with a Differential Incremental schedule but fails consistently with a FULL schedule - status 87.

It has previously backed up OK on a FULL schedule to the 5230 several times, but all of a sudden fails every time a FULL backup is attempted.  The backup appears to work successfully and backs up around 330GB of the 624GB total before failing.  Log below:

Client replaced with clientname

Master Server replaced with Master

10/09/2013 11:06:13 - Info nbjm(pid=3704) starting backup job (jobid=4323) for client clientname, policy Daily_18.30__Weekly_00.01__Monthly_00.00__Physical_Windows, schedule MONTHLY 
10/09/2013 11:06:13 - Info nbjm(pid=3704) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=4323, request id:{88A16AE2-9817-42E1-8DA8-7A1122A7D995}) 
10/09/2013 11:06:13 - requesting resource DUB-5230-DeDup
10/09/2013 11:06:13 - requesting resource Master.NBU_CLIENT.MAXJOBS.Clientname
10/09/2013 11:06:13 - requesting resource Master.NBU_POLICY.MAXJOBS.Daily_18.30__Weekly_00.01__Monthly_00.00__Physical_Windows
10/09/2013 11:06:13 - granted resource Master.NBU_CLIENT.MAXJOBS.Clientname
10/09/2013 11:06:13 - granted resource Master.NBU_POLICY.MAXJOBS.Daily_18.30__Weekly_00.01__Monthly_00.00__Physical_Windows
10/09/2013 11:06:13 - granted resource MediaID=@aaaab;DiskVolume=PureDiskVolume;DiskPool=dp_disk_dub-5230;Path=PureDiskVolume;StorageServer=dub-5230;MediaServer=dub-5230
10/09/2013 11:06:13 - granted resource DUB-5230-DeDup
10/09/2013 11:06:13 - estimated 0 Kbytes needed
10/09/2013 11:06:13 - Info nbjm(pid=3704) started backup (backupid=Clientname_1378807573) job for client Clientname, policy Daily_18.30__Weekly_00.01__Monthly_00.00__Physical_Windows, schedule MONTHLY on storage unit DUB-5230-DeDup
10/09/2013 11:06:13 - started
10/09/2013 11:06:14 - started process bpbrm (32523)
10/09/2013 11:06:18 - Info bpbrm(pid=32523) Clientname is the host to backup data from    
10/09/2013 11:06:18 - Info bpbrm(pid=32523) reading file list from client       
10/09/2013 11:06:18 - Info bpbrm(pid=32523) accelerator enabled          
10/09/2013 11:06:21 - connecting
10/09/2013 11:06:22 - Info bpbrm(pid=32523) starting bpbkar on client        
10/09/2013 11:06:22 - connected; connect time: 00:00:01
10/09/2013 11:06:24 - Info bpbkar(pid=2856) Backup started          
10/09/2013 11:06:24 - Info bpbrm(pid=32523) bptm pid: 32530         
10/09/2013 11:06:24 - Info bptm(pid=32530) start           
10/09/2013 11:06:24 - Info bptm(pid=32530) using 1048576 data buffer size       
10/09/2013 11:06:24 - Info bptm(pid=32530) using 64 data buffers        
10/09/2013 11:06:24 - Info dub-5230(pid=32530) Using OpenStorage client direct to backup from client Clientname to dub-5230 
10/09/2013 11:06:26 - begin writing
10/09/2013 11:07:11 - Info bpbkar(pid=2856) change journal NOT enabled for <C:\>      
10/09/2013 11:09:36 - Info bpbkar(pid=2856) change journal NOT enabled for <D:\>      
10/09/2013 11:19:42 - Critical bptm(pid=32530) sts_close_handle failed: 2060002 memory allocation       
10/09/2013 11:19:42 - Critical bptm(pid=32530) cannot write image to disk, media close failed with status 2060002 
10/09/2013 11:19:42 - Info dub-5230(pid=32530) StorageServer=PureDisk:dub-5230; Report=PDDO Stats for (dub-5230): scanned: 330010997 KB, CR sent: 303631 KB, CR sent over FC: 0 KB, dedup: 99.9%
10/09/2013 11:19:42 - Critical bptm(pid=32530) sts_close_server failed: error 2060005 object is busy, cannot be closed  
10/09/2013 11:19:46 - Info bptm(pid=32530) EXITING with status 87 <----------       
10/09/2013 11:19:47 - Info bpbkar(pid=2856) done. status: 87: media close error      
10/09/2013 11:19:47 - end writing; write time: 00:13:21
media close error(87)
termination requested by administrator(150)  - I CANCELLED THE JOB AT THIS POINT AS IT WENT INTO INCOMPLETE STATUS
10/09/2013 11:20:32 - Info bpbrm(pid=2822) Starting delete snapshot processing        
10/09/2013 11:20:32 - Info bpfis(pid=0) Snapshot will not be deleted       
10/09/2013 11:20:51 - Info bpfis(pid=3480) Backup started          
10/09/2013 11:21:16 - Error bpbrm(pid=2822) from client Clientname ERR - Delete bpfis state from Master failed. status = 71
10/09/2013 11:21:21 - Info bpfis(pid=3480) done. status: 0         
10/09/2013 11:21:21 - end operation
10/09/2013 11:21:21 - Info bpfis(pid=0) done. status: 0: the requested operation was successfully completed   

The above job was run during a quiet time on the backup environment with only two other jobs running from different clients.

I have reviewed a number of forum posts around this but am confused as to where to look.  The above is stating memory allocation issues - on the client or on the media server (5230 in this case) ?  I have an almost identical client to this backing up successfully every time (FULL or DIFF), whwereas this one fails a FULL every time now (DIFF OK).

As can be seen I am using ACCELERATOR and Client Side DeDup (OpenStorage Client Direct) here, and all was well with great performance until now.

Is this an issue with previous backup images catalogued on the appliance ?  I have seen similar before where the same client has had upper and lower case backup images and a logiical link had to be created on the appliance which resolved the issue.  Could this be someway related ?

AJ

I am working on tpautoconf -t one of Linux server but it shows following error :

tpautoconf -t
/usr/openv/netbackup/bin/bpclntcmd: error while loading shared libraries: libnbclientST.so: cannot open shared object file: No such file or directory

I am not sure what kind of error is there is communication between client/Media/Master server look good.

I suspect that is there any patch updation or Library Licences Keys need to be update ?

Currently it is running Netbackup 7.1

Please sugest.

I have a Netbackup Environment with a Virtual Master Server running 7506 and a 5230 Appliance running 2.5.2 (7505).  There are a small number of Physical clients (Windows and Linux) and many VMware clients.

Whilst most of the VMware clients (ESX5) are working successfully (120+) I have two which are giving major problems.  The ESX LUNs are presented to the 5230 over SAN and we are authenticating to the vCenter server to control backups.  Policy type is VMWARE.

The two servers in question have a large number of files, over 1TB total size each.

One of the servers, following the backup being initiaited, performs the VMware snapshot, starts the backup job and then sits there for some time before failing with a status 40 - Network Connection Broken.  Which network conection ?  As this is a VMware policy type I am not talking directly to the VM, it is being snapped and then presented to the 5230 as a local image.  I have extended the client read timeouts on both the master and 5230 appliance with no success.

This job has run successfully in the past numerous times - both FULL and DIFF.

Failed Job log:

10/09/2013 10:53:38 - Info nbjm(pid=3704) starting backup job (jobid=4321) for client DUB-APPS-001, policy Daily_18.30__Weekly_00.01__Monthly_00.01__VMware, schedule DAILY 
10/09/2013 10:53:38 - estimated 1388605664 Kbytes needed
10/09/2013 10:53:38 - Info nbjm(pid=3704) started backup (backupid=DUB-APPS-001_1378806818) job for client DUB-APPS-001, policy Daily_18.30__Weekly_00.01__Monthly_00.01__VMware, schedule DAILY on storage unit DUB-5230-DeDup
10/09/2013 10:53:39 - started process bpbrm (29973)
10/09/2013 10:53:41 - Info bpbrm(pid=29973) DUB-APPS-001 is the host to backup data from    
10/09/2013 10:53:41 - Info bpbrm(pid=29973) reading file list from client       
10/09/2013 10:53:41 - Info bpbrm(pid=29973) starting bpbkar on client        
10/09/2013 10:53:41 - Info bpbkar(pid=29997) Backup started          
10/09/2013 10:53:41 - Info bpbrm(pid=29973) bptm pid: 29998         
10/09/2013 10:53:41 - Info bptm(pid=29998) start           
10/09/2013 10:53:41 - connecting
10/09/2013 10:53:41 - connected; connect time: 00:00:00
10/09/2013 10:53:42 - Info bptm(pid=29998) using 1048576 data buffer size       
10/09/2013 10:53:42 - Info bptm(pid=29998) using 64 data buffers        
10/09/2013 10:53:42 - Info bptm(pid=29998) start backup          
10/09/2013 10:54:25 - begin writing
10/09/2013 12:01:17 - Error bptm(pid=29998) media manager terminated by parent process      
10/09/2013 12:01:24 - Info dub-5230(pid=29998) StorageServer=PureDisk:dub-5230; Report=PDDO Stats for (dub-5230): scanned: 3 KB, CR sent: 0 KB, CR sent over FC: 0 KB, dedup: 100.0%
10/09/2013 12:01:25 - Info bpbkar(pid=0) done. status: 40: network connection broken      
10/09/2013 12:01:25 - end writing; write time: 01:07:00
network connection broken(40)
10/09/2013 12:11:28 - Info bpbrm(pid=11144) DUB-APPS-001 is the host to backup data from    
10/09/2013 12:11:28 - Info bpbrm(pid=11144) reading file list from client       
10/09/2013 12:11:28 - Info bpbrm(pid=11144) starting bpbkar on client        
10/09/2013 12:11:28 - Info bpbkar(pid=11151) Backup started          
10/09/2013 12:11:28 - Info bpbrm(pid=11144) bptm pid: 11152         
10/09/2013 12:11:28 - Info bptm(pid=11152) start           
10/09/2013 12:11:29 - Info bptm(pid=11152) using 1048576 data buffer size       
10/09/2013 12:11:29 - Info bptm(pid=11152) using 64 data buffers        
10/09/2013 12:11:29 - Info bptm(pid=11152) start backup     

Following this the job just sits there doing nothing.

Successful Job Log:

07/09/2013 02:59:09 - Info nbjm(pid=3984) starting backup job (jobid=4051) for client DUB-APPS-001, policy Daily_18.30__Weekly_00.01__Monthly_00.01__VMware, schedule MONTHLY 
07/09/2013 02:59:09 - estimated 0 Kbytes needed
07/09/2013 02:59:09 - Info nbjm(pid=3984) started backup (backupid=DUB-APPS-001_1378519149) job for client DUB-APPS-001, policy Daily_18.30__Weekly_00.01__Monthly_00.01__VMware, schedule MONTHLY on storage unit DUB-5230-DeDup
07/09/2013 02:59:11 - started process bpbrm (7231)
07/09/2013 02:59:12 - Info bpbrm(pid=7231) DUB-APPS-001 is the host to backup data from    
07/09/2013 02:59:12 - Info bpbrm(pid=7231) reading file list from client       
07/09/2013 02:59:12 - connecting
07/09/2013 02:59:13 - Info bpbrm(pid=7231) starting bpbkar on client        
07/09/2013 02:59:13 - Info bpbkar(pid=7238) Backup started          
07/09/2013 02:59:13 - Info bpbrm(pid=7231) bptm pid: 7239         
07/09/2013 02:59:13 - Info bptm(pid=7239) start           
07/09/2013 02:59:13 - Info bptm(pid=7239) using 1048576 data buffer size       
07/09/2013 02:59:13 - Info bptm(pid=7239) using 64 data buffers        
07/09/2013 02:59:13 - connected; connect time: 00:00:01
07/09/2013 02:59:14 - Info bptm(pid=7239) start backup          
07/09/2013 02:59:51 - begin writing
07/09/2013 04:00:53 - Info bpbkar(pid=7238) INF - Transport Type = san      
07/09/2013 20:25:04 - Info bpbkar(pid=7238) bpbkar waited 124 times for empty buffer, delayed 77660 times  
07/09/2013 20:25:04 - Info bptm(pid=7239) waited for full buffer 848100 times, delayed 3160597 times   
07/09/2013 20:25:29 - Info bptm(pid=7239) EXITING with status 0 <----------       
07/09/2013 20:25:29 - Info dub-5230(pid=7239) StorageServer=PureDisk:dub-5230; Report=PDDO Stats for (dub-5230): scanned: 1148749424 KB, CR sent: 57710289 KB, CR sent over FC: 0 KB, dedup: 95.0%
07/09/2013 20:25:29 - Info bpbrm(pid=7231) validating image for client DUB-APPS-001       
07/09/2013 20:25:29 - end writing; write time: 17:25:38
07/09/2013 20:25:30 - Info bpbkar(pid=7238) done. status: 0: the requested operation was successfully completed   
the requested operation was successfully completed(0)

The other server is more promising, but runs extremely slowly and would take days to finish if let run.  This job has run successfully (FULL) twice and secured 1.6TB in 14hrs.

Failed Job Log:

09/09/2013 16:00:45 - Info nbjm(pid=3704) starting backup job (jobid=4227) for client DUB-PTFILE-P01, policy AEGON-PROD-VMWARE-ADHOC, schedule MONTHLY 
09/09/2013 16:00:45 - estimated 0 Kbytes needed
09/09/2013 16:00:45 - Info nbjm(pid=3704) started backup (backupid=DUB-PTFILE-P01_1378738845) job for client DUB-PTFILE-P01, policy AEGON-PROD-VMWARE-ADHOC, schedule MONTHLY on storage unit DUB-5230-DeDup
09/09/2013 16:00:46 - started process bpbrm (459)
09/09/2013 16:00:48 - Info bpbrm(pid=459) DUB-PTFILE-P01 is the host to backup data from    
09/09/2013 16:00:48 - Info bpbrm(pid=459) reading file list from client       
09/09/2013 16:00:48 - Info bpbrm(pid=459) starting bpbkar on client        
09/09/2013 16:00:48 - Info bpbkar(pid=467) Backup started          
09/09/2013 16:00:48 - Info bpbrm(pid=459) bptm pid: 468         
09/09/2013 16:00:48 - connecting
09/09/2013 16:00:48 - connected; connect time: 00:00:00
09/09/2013 16:00:49 - Info bptm(pid=468) start           
09/09/2013 16:00:49 - Info bptm(pid=468) using 1048576 data buffer size       
09/09/2013 16:00:49 - Info bptm(pid=468) using 64 data buffers        
09/09/2013 16:00:50 - Info bptm(pid=468) start backup          
09/09/2013 16:00:51 - begin writing
10/09/2013 10:42:07 - Error bptm(pid=468) media manager terminated by parent process      
10/09/2013 10:42:14 - Info dub-5230(pid=468) StorageServer=PureDisk:dub-5230; Report=PDDO Stats for (dub-5230): scanned: 3636227 KB, CR sent: 342397 KB, CR sent over FC: 0 KB, dedup: 90.6%
10/09/2013 10:42:15 - Info bpbkar(pid=0) done           
10/09/2013 10:42:15 - Info bpbkar(pid=0) done. status: 150: termination requested by administrator     
10/09/2013 10:42:15 - end writing; write time: 18:41:24
termination requested by administrator(150)

Successful job log:

10/08/2013 00:13:37 - Info nbjm(pid=3836) starting backup job (jobid=1681) for client DUB-PTFILE-P01, policy Daily_None__Weekly_00.01__Monthly_00.01__VMware, schedule WEEKLY 
10/08/2013 00:13:37 - estimated 0 Kbytes needed
10/08/2013 00:13:37 - Info nbjm(pid=3836) started backup (backupid=DUB-PTFILE-P01_1376090017) job for client DUB-PTFILE-P01, policy Daily_None__Weekly_00.01__Monthly_00.01__VMware, schedule WEEKLY on storage unit DUB-5230-DeDup
10/08/2013 00:13:38 - started process bpbrm (23623)
10/08/2013 00:13:40 - Info bpbrm(pid=23623) DUB-PTFILE-P01 is the host to backup data from    
10/08/2013 00:13:40 - Info bpbrm(pid=23623) reading file list from client       
10/08/2013 00:13:40 - connecting
10/08/2013 00:13:40 - connected; connect time: 00:00:00
10/08/2013 00:13:41 - Info bpbrm(pid=23623) starting bpbkar on client        
10/08/2013 00:13:41 - Info bpbkar(pid=23645) Backup started          
10/08/2013 00:13:41 - Info bpbrm(pid=23623) bptm pid: 23648         
10/08/2013 00:13:41 - Info bptm(pid=23648) start           
10/08/2013 00:13:41 - Info bptm(pid=23648) using 1048576 data buffer size       
10/08/2013 00:13:41 - Info bptm(pid=23648) using 64 data buffers        
10/08/2013 00:13:42 - Info bptm(pid=23648) start backup          
10/08/2013 00:13:51 - begin writing
10/08/2013 08:09:45 - Info bpbkar(pid=23645) INF - Transport Type = san      
10/08/2013 13:56:30 - Info bpbkar(pid=23645) bpbkar waited 389820 times for empty buffer, delayed 1140862 times  
10/08/2013 13:56:30 - Info bptm(pid=23648) waited for full buffer 107426 times, delayed 1894435 times   
10/08/2013 13:59:14 - Info bptm(pid=23648) EXITING with status 0 <----------       
10/08/2013 13:59:15 - Info dub-5230(pid=23648) StorageServer=PureDisk:dub-5230; Report=PDDO Stats for (dub-5230): scanned: 1617774661 KB, CR sent: 187714934 KB, CR sent over FC: 0 KB, dedup: 88.4%
10/08/2013 13:59:16 - Info bpbrm(pid=23623) validating image for client DUB-PTFILE-P01       
10/08/2013 13:59:17 - end writing; write time: 13:45:26
10/08/2013 13:59:18 - Info bpbkar(pid=23645) done. status: 0: the requested operation was successfully completed   
the requested operation was successfully completed(0)

I note in both of the above FAILED joblogs we never get the message INF - Transport Type = san, whereas we do in the successful jobs.

I am unaware of any other changes in the environment which have been made - and in either case why would it affect only these two VM clients ?  As a test I have now installed the 7506 agent on each of the VM's and am running an MS-Windows policy typw with Accelerator enabled and Client Side Dedup to test if the job will complete in that manner.  However - I do not want to progress this way, and both jobs worked perfectly previously ??

Any pointers ?

AJ

All,

I am in strange situation.

1) Deleted the drive from nbu gui.

2) Run /usr/openv/volmgr/bin/scan : can see the drive whih i deleted.\

3) Run discovery wizard--now this is not discovering that drive ?

Whats wrong here ?

Hi All,

In case of Disk staging, is it possible to move the Data from Disk to a Specific volume pool...in command line.

When I tried it moves to a pool, and I want it to be moved to a volume pool "Mensual".

Please let me know, if I have to share any other info.

Netbackup Version : 6.5

Thanks in Advance.

Thanks and Regards,

.Jayaram Balasubramanian.

HI All,

Im hoping that you can help me out with an issue.

I backed up data to an LTO4 tape using netbackup 7.5 and then our master server needed to be changed so a full catalog recovery was used to move the master server to a new windows 2008 box.

I now need to restore some data backed up before the master server was moved and it is not in the catalog. I have been importing all the tapes from the backup set but have come accross a few issues with some of the tapes.

When i click on import from the catalog section an error pops up straight away 191 failed, the image was not created with TIR information.

Now in 7.1 i could get around this by changing the header file but in 7.5 the header file seems to be contained within the netbackup databases.

Is there any way around this issue as we have users screaming for this data and i am struggling to restore it for them.

Many thanks in advance

Aaron

Windows backup is completing with partial successful. Please suggest how to getrid off this partial successful

09/10/2013 16:21:38 - begin writing
09/10/2013 16:21:40 - Info bpbkar (pid=12212) change journal NOT enabled for <C:\>
09/10/2013 16:22:05 - Info bpbrm (pid=5913) from client r1e3was-bup: TRV - error clearing archive bit: C:\Config.Msi\21b906.rbf (WIN32 5: Access is denied. )
09/10/2013 16:22:05 - Info bpbrm (pid=5913) from client r1e3was-bup: TRV - error clearing archive bit: C:\Config.Msi\21b907.rbf (WIN32 5: Access is denied. )
09/10/2013 16:40:34 - Warning bpbrm (pid=5913) from client r1e3was-bup: WRN - can't open file: C:\Users\Anon011\NTUSER.DAT (WIN32 3: The system cannot find the path specified. )
09/10/2013 16:41:05 - Warning bpbrm (pid=5913) from client r1e3was-bup: WRN - can't open file: C:\Users\Anon011\AppData\Local\Microsoft\Windows\UsrClass.dat (WIN32 3: The system cannot find the path specified. )
09/10/2013 16:51:10 - Info bptm (pid=5926) waited for full buffer 66459 times, delayed 114157 times
09/10/2013 16:51:11 - Info bptm (pid=5926) EXITING with status 0 <----------
09/10/2013 16:51:11 - Info bpbrm (pid=5913) validating image for client r1e3was-bup
09/10/2013 16:51:12 - Info bpbkar (pid=12212) done. status: 1: the requested operation was partially successful
09/10/2013 16:51:12 - end writing; write time: 0:29:34
the requested operation was partially successful (1)

hi all

i'd backed up an exchange mailbox (with NBU 7.5 on Master server running Win2k3 32 bits and exchange server Win2k8 R2 SP1) and it went successfully; however when I launch BAR from master server and also directly from the exchange server, i can't seems to find the backup image for the job in BAR with message below

warning: server does not contain any backup for client using specific policy type as requested by the client

i changed the policy type for restores in BAR file -> specify Netbackup machines and policy type to MS-Exchange-Server but still get the same error; i even tried to change the restore type from Normal backup to every item appearred in the list (Archived backups, raw partition backups, true image backups, backup exec backups, point in time rollback backups) but couldn't find any of my backup image

attached were the job detailed indicated the parent and child  (snapshot.txt and backup.txt) for backup exchange were successful;  I aldo ran vssadmin list shadows in the exchange server and confirmed the snapshot been created and removed upon completion of the backup job

kindly advise

yl

There are 5 drives in the tape library and every 1-2 days will 1 or 2 LTO5 drives went missing.   The issue resolved after we reboot the netbackup media / master server and /or tape library?

Hi,

In the last weeks we are facing problems with one of our Media Servers (Windows 2003) - sometimes the disk gets full. This happens since the disk size was reduced.

Now we investigated these problems and we found that duplication jobs are not done after the backup jobs. In the past we thougt that after every backup job a duplication job starts, because we have configured the staging schedule with the following settings:

- type calendar
- Start Window each day from 0:00:00 to 00:00:00
- Calendar schedule: Reccuring week days, select all

But it seems that duplication jobs only start each day at 00:01:00 and after that, no more duplication jobs are starting this day. So backups that complete after 00:01:00 are duplicated not before the next night 00:01:00.

Is this correct and working as intended? Perhaps we have not seen this problem because we had a significant higher disk size in the past (12TB to 3TB), so there was enough room for backups until next duplication job.

As a workaround, we set the schedule to "frequency, 1 hour"  and it seems to run fine. Manual relocation is working also, but we dont want to do manual tasks.

Is there a way to configure staging to duplicate the images directly after the backup job?

Also, i know about HWM and LWM, but this settings are not relevant for duplication but for cleaning the already duplicated images.
Is my knowledge on this correct?

Thank you all for reading this. I hope I can get a simple answer to my questions above.

Greetings from germany

Thomas

Hi Everyone,

I need some help to fix my netbackup media server STU not reclaiming space. 

Netbackup Setup:

OS: Microsoft Windows 2008 R2

Netbackup Version : 7.1.0.4

Netbackup Master : 1 

Netbackup Media Server (Tape / Puredisk) : 6 

We are having problem with 1 of our puredisk media server.

Based on Disk Pool Status, Storage Pool is 99.89% Full.

However upon checking the Disk Reports > Images on Disk. Selecting concerned Storage STU to list all images, it shows no result or any images stored in it.

Hope anyone can help me to fix our issue. We need the Storage Unit to be avaiable again for backup.

Thanks.