Hi,

- Netbackup Master server 7.0 running on RHEL 6.23.- Stand-Alone system

- SQL 2008 Enterprise Server running on Windows 2008 R2 (64 bit)

- Here it is my backup script:

Hello,

There is the error message that i have when i make a save.

"12/3/2013 2:45:54 PM - Error bprd(pid=8984) Unable to write progress log </usr/openv/netbackup/logs/user_ops/dbext/logs/18161.0.1386078294> on client DZORRPL22.intranet.hyproc. Policy=OR-ORL-ODI-BDD-FI-TD Sched=NONE 

12/3/2013 2:45:54 PM - Error bprd(pid=8984) CLIENT DZORRPL22.intranet.hyproc  POLICY OR-ORL-ODI-BDD-FI-TD  SCHED NONE  EXIT STATUS 48 (client hostname could not be found)"

By reading other case I found that I have to stop and start bprd is it necessary in my case and how to do it please 

Our Exchange 2010 VSS snapshot backups are occasionally fail and leave the Exchange VSS writers in a failed or 'waiting for completion' state.  Failures coincide with Event Log entries regarding RBAC rights failures:

Application\MSExchange RBAC (17)

Time: 12/2/2013 9:39:57 PM. Event description: (Process w3wp.exe, PID 1648) "RBAC authorization returns Access Denied for user domain.com/Servers/OU/EXCMB05. Reason: No role assignments associated with the specified user were found on Domain Controller DC02.domain.com"

Should the client run as the backup service account instead of SYSTEM?  The documentation doesn't state anything about requiring it AFAIK.

Environment:

NetBackup 7.1

Exchange 2010 SP3 RU2

Windows 2008 R2 SP1

Hi, 

I have one tape drive going down frequently, i dont see any stuck tape, and no backup failure as well, but the drive is down since 2 days.

Hello 

Can somebody explain what would be required with following setup...

I have a  Sun Solaris master/media server which connects to a fibre library with 2 x lto fibre drives. Instead of pushing the backups over the network I would like to make the two san attached m4000 servers (which are netbackup clients at present) into SAN media servers and backup over fibre.

Firstly, I assume I will need the following licenses:

·         2 x San Enterprise Media Server or is this just an Enterprise Client ?

·         SSO  (As I will also be running network backups to the master/media server)

I then would like to know if you need a dedicated fibre port on the sun servers to write directly to the tape library, as I was concerned it needed a specific qlogic driver which might affect mounted luns? (At present we use the native solaris driver on the pci fibre channel card)

Also, I assume that you do need to configure the SAN Media client if it is already a SAN media server.

Thanks

Ian

Hello All,

Does anybody knows how to apply tunning or which parameters can be tunned to have best performance while duplicating a backup?

Best regards

Hi,

I have a Windows 2003 R2 x64 SP2 server with Oracle 10.2.0.4 and a Windows 2008 R2 Standard x64 SP1 with NBU 7.5.0.5.

I have a problem with RMAN backup (filesystem backup works fine), after “channel ch00: starting piece 0” line there is no error message, but nothing happens.

Nothing was changed on the servers and RMAN backup works until now.

Hi community,

I hereby request your assistance, I have:

Master Server:

Host - srv-netbckp-201

SO - Windows Server 2008 R2

Version - Symantec Netbackup 7.5.0.6

Media Server:

Host - srv-netbckp-101

SO -  RedHat Entreprise Linux Server Release 6.3

Version - Symantec Netbackup 7.5.0.6

Host - srv-netbckp-202

SO - Windows Server 2008 R2

Version - Symantec Netbackup 7.5.0.6

Backup on cliente:

Host - CX1ONIR3PRD1

SO - Windows Server 2003

Version - Symantec Netbackup 7.5.0.6

and I have the following issue, backups on SQL transactions logs in this client holds at 400000kb and still active.

Bdclient logs:

15:35:17.732 [6376.5180] <16> CDBbackrec::ClientStatus: ERR - Internal error. See the dbclient log for more information.

15:35:17.747 [6376.5180] <2> vnet_pbxConnect: pbxConnectEx Succeeded

15:35:17.747 [6376.5180] <2> logconnections: BPRD CONNECT FROM 172.25.12.113.2286 TO 172.25.12.11.1556 fd = 944

15:35:17.778 [6376.5180] <32> CDBbackrec::ClientStatus: ERR - Failed to get the client status because no BSA transaction is active.

15:35:17.778 [6376.5180] <16> CDBbackrec::ProcessVxBSAerror: ERR - Error in DBthreads::dbclient: 6.

15:35:17.778 [6376.5180] <2> vnet_pbxConnect: pbxConnectEx Succeeded

15:35:17.778 [6376.5180] <2> logconnections: BPRD CONNECT FROM 172.25.12.113.2287 TO 172.25.12.11.1556 fd = 944

15:35:17.825 [6376.5180] <1> CDBbackrec::ProcessVxBSAerror:     CONTINUATION: - The system cannot find the file specified.

15:35:17.841 [6376.5180] <2> vnet_pbxConnect: pbxConnectEx Succeeded

15:35:17.841 [6376.5180] <2> logconnections: BPRD CONNECT FROM 172.25.12.113.2288 TO 172.25.12.11.1556 fd = 936

15:35:17.872 [6376.5180] <16> DBthreads::dbclient: ERR - Error in VxBSAEndData: 6.

15:35:17.872 [6376.5180] <2> vnet_pbxConnect: pbxConnectEx Succeeded

15:35:17.872 [6376.5180] <2> logconnections: BPRD CONNECT FROM 172.25.12.113.2290 TO 172.25.12.11.1556 fd = 936

15:35:17.903 [6376.5180] <1> DBthreads::dbclient:     CONTINUATION: - The handle used to associate this call with a previous VxBSAInit() call is invalid.

15:35:17.903 [6376.5180] <2> vnet_pbxConnect: pbxConnectEx Succeeded

15:35:17.903 [6376.5180] <2> logconnections: BPRD CONNECT FROM 172.25.12.113.2291 TO 172.25.12.11.1556 fd = 944

15:35:20.732 [6376.8416] <4> DBDisconnect: INF - Logging out of SQL Server with handle <0x01a84ef0>

15:35:20.732 [6376.8416] <4> getServerName: Read server name from nb_master_config: srv-netbckp-201.backup.intranet.onitelecom.pt

15:35:20.732 [6376.8416] <2> vnet_pbxConnect: pbxConnectEx Succeeded

15:35:20.732 [6376.8416] <2> logconnections: BPRD CONNECT FROM 172.25.12.113.2298 TO 172.25.12.11.1556 fd = 684

15:35:20.825 [6376.8416] <16> CDBbackrec::FreeDeviceSet(): ERR - Error in VDS->Close: 0x80770004.

15:35:20.841 [6376.8416] <2> vnet_pbxConnect: pbxConnectEx Succeeded

15:35:20.841 [6376.8416] <2> logconnections: BPRD CONNECT FROM 172.25.12.113.2299 TO 172.25.12.11.1556 fd = 824

15:35:20.888 [6376.8416] <1> CDBbackrec::FreeDeviceSet():     CONTINUATION: - An abort request is preventing anything except termination actions.

15:35:20.888 [6376.8416] <2> vnet_pbxConnect: pbxConnectEx Succeeded

15:35:20.888 [6376.8416] <2> logconnections: BPRD CONNECT FROM 172.25.12.113.2302 TO 172.25.12.11.1556 fd = 872

15:35:20.935 [6376.8416] <4> Dbbackrec::Perform: INF - OPERATION #1 of batch E:\Program Files\Veritas\NetBackup\DbExt\MsSql\Sql_TransLogs.bch FAILED with STATUS 1 (0 is normal). Elapsed time = 76704(76704) seconds.

15:35:20.935 [6376.8416] <2> vnet_pbxConnect: pbxConnectEx Succeeded

15:35:20.935 [6376.8416] <2> logconnections: BPRD CONNECT FROM 172.25.12.113.2303 TO 172.25.12.11.1556 fd = 880

15:35:22.966 [6376.6360] <4> CDBbackmain::dbbackup: INF - Results of executing <E:\Program Files\Veritas\NetBackup\DbExt\MsSql\Sql_TransLogs.bch>:

<0> operations succeeded. <1> operations failed.

My first question is, what is the meaning of this message "Failed to get the client status because no BSA transaction is active"?

hi all,

would like to seek assistance as one of my NFS clients is encountering errors 86 and 52.  this client has 2 policies in which only one of them is having issues.  this client is also the media server with NDMP.  it encounters the errors regardless of the tapes and drives it uses.  but i've noticed that it always stops on a certain NDMP path as shown below.  does it mean it couldn't connect to that path?

12/03/2013 11:58:32 - begin writing
12/03/2013 12:05:28 - Error ndmpagent (pid=24033) NDMP backup failed, path = /vol/usnavsltefil01_v1/home
12/03/2013 12:05:29 - Error bptm (pid=24040) io_ioctl_ndmp (MTBSF) failed on media id W01844, drive index 46, return code 7 (NDMP_IO_ERR) (bptm.c.21479)
12/03/2013 12:05:30 - Error ndmpagent (pid=24033) MoverGetState called with no session
12/03/2013 12:05:31 - Error ndmpagent (pid=24033) NDMP backup failed, path = /vol/usnavsltefil01_v1/home
12/03/2013 12:05:31 - Error ndmpagent (pid=24033) MoverGetState called with no session
12/03/2013 12:05:29 - end writing; write time: 0:06:57
media position error (86)

the drives have been checked for errors or stuck tapes but found nothing.  but when used by the backup, the drive paths seems to go down.

Bonjour,

Je dois sauvegarder une base de donnée Postgre SQL via Netbackup.

Est-il préférable d'associer le produit Zmanda à Netbackup pour effectuer cette sauvegarde ou comme pour les autres bases, effectuer la sauvegarde des wal via des scripts.

Je souhaiterai savoir si vous sauvegardez ce type de base et comment?

Merci de vos réponses.

Hi.
Is there any way on a Netbackup Linux client to reliably log each time a backup job is completed? The reason for this is that I need to trigger a process on the Linux client when the backup jobs is done (by for example parse a log file). The log level on the client is "Global Logging Level 3" with Robust Logging.  

If there is a reliable way to log it on the master server, that is just as fine.

Master Server is 7.5.0.5 on Win2008R2.
Linux Client is 7.1.0.2 on CentOS.

Our backup infrastructure contains a global master, with regional media servers. I'm looking to begin using synthetic backups, and am being told I will need to run the following nbdevconfig commands on the master server.

nbdevconfig –changests –storage_server <name> -stype DataDomain –setattribute OptimizedImage (for each DataDomain) (We are the only office using DataDomain)

nbdevconfig -changedp -dp <diskpool name> -stype DataDomain -setattribute OptimizedImage (for each DiskPool) (Disk pools are separated be regions/offices)

I'm curious what effect running these commands will have (if any) on the other regional backup environments ?

Hi folks

Hi everyone, I've configured a new Oracle policy. I'm using NetBackup 7.5 and Oracle 11.2.0.

After Client install, we executed Oracle Link with oracle user with success. Policy Type Oracle, Policy name and Application Schedule was copied and pasted from oracle script. But it fails with status 6.

dbclient log follows:

11:31:32.763 [11728] <8> xbsa_GetEnv: WRN - NBBSA_SCHEDULE not found in environment block

11:31:32.763 [11728] <2> int_LogSystemInfo: INF -

Veritas NetBackup for Oracle - Release 7.5 (2012020801)

        System name:    Linux

        Node name:      <client>

        Release:        2.6.18-128.el5

        Version:        #1 SMP Wed Dec 17 11:41:38 EST 2008

        Machine:        x86_64

        User name:      oracle

        Client Host:    <client>

11:31:32.763 [11728] <2> int_GetMMInfo: INF - Initialized Signal

11:31:32.763 [11728] <2> int_GetMMInfo: INF - support for Proxy Copy enabled

11:31:38.772 [11728] <4> int_ProcessCommandString: INF - cmd_key=<NB_ORA_POLICY> cmd_val=<client_<client>_db_ora_jbossrep_arc>

11:31:38.772 [11728] <2> int_ProcessCommand: INF - Policy <client_<client>_db_ora_jbossrep_arc> will be used for this API session.

11:31:39.774 [11728] <4> int_ProcessCommandString: INF - cmd_key=<NB_ORA_SCHED> cmd_val=<Default-Application-jbossrep-arc>

11:31:39.774 [11728] <2> int_ProcessCommand: INF - Schedule <Default-Application-jbossrep-arc> will be used for non-proxy API session.

11:31:42.781 [11728] <8> file_to_cache_item: [vnet_addrinfo.c:6555] fopen() failed ERRNO=2 FILE=/usr/openv/var/host_cache/13a/50fc933a+veritas_pbx,1,20,2,1,0+master01.txt

11:31:42.783 [11728] <8> file_to_cache_item: [vnet_addrinfo.c:6555] fopen() failed ERRNO=2 FILE=/usr/openv/var/host_cache/0ab/b575b0ab+0,1,402,0,1,0+10.27.253.249.txt

11:31:42.783 [11728] <8> file_to_cache_item: [vnet_addrinfo.c:6555] fopen() failed ERRNO=2 FILE=/usr/openv/var/host_cache/13a/50fc933a+vnetd,1,20,2,1,0+master01.txt

11:31:42.784 [11728] <8> file_to_cache_item: [vnet_addrinfo.c:6555] fopen() failed ERRNO=2 FILE=/usr/openv/var/host_cache/13a/50fc933a+bprd,1,20,2,1,0+master01.txt

11:31:42.786 [11728] <2> vnet_pbxConnect: pbxConnectEx Succeeded

11:31:42.787 [11728] <2> logconnections: BPRD CONNECT FROM 10.27.252.41.32744 TO 10.27.253.249.1556 fd = 17

11:31:42.812 [11728] <2> xbsa_ProgressLogSetup: INF - No progress log: Job will proceed without progress logging

11:31:42.815 [11728] <2> vnet_pbxConnect: pbxConnectEx Succeeded

11:31:42.815 [11728] <2> logconnections: BPRD CONNECT FROM 10.27.252.41.45688 TO 10.27.253.249.1556 fd = 18

11:31:47.821 [11728] <8> verify_hashes: [vnet_vnetd.c:1641] hash_str 2bd23a7714377fd9c41dceacce891c90

11:31:47.823 [11728] <8> verify_hashes: [vnet_vnetd.c:1641] hash_str de3b80a0ddff9b8e3c169bd225506a10

11:31:47.824 [11728] <8> verify_hashes: [vnet_vnetd.c:1641] hash_str ddf3642ae0de3764f193a617519b759f

11:32:00.874 [11728] <2> int_StartJob: INF - copyID: 1 - 1386163963

11:32:00.895 [11728] <2> int_WriteData: INF - writing buffer # 1 of size 262144

11:47:37.641 [11728] <16> writeToServer: ERR - send() to server on socket failed: Connection timed out (110)

11:47:37.641 [11728] <16> dbc_put: ERR - failed sending data to server

11:47:37.681 [11728] <16> VxBSASendData: ERR - Could not do a bsa_put().

11:47:37.681 [11728] <16> xbsa_SendData: ERR - VxBSASendData: Failed with error:

   Server Status:  Communication with the server has not been initiated or the server status has not been retrieved from the serve

11:47:37.682 [11728] <16> dbc_put: ERR - invalid handle received from the application

11:47:37.682 [11728] <16> VxBSASendData: ERR - Could not do a bsa_put().

11:47:37.682 [11728] <16> xbsa_SendData: ERR - VxBSASendData: Failed with error:

   Server Status:  Communication with the server has not been initiated or the server status has not been retrieved from the serve

11:47:37.797 [11728] <16> dbc_put: ERR - invalid handle received from the application

11:47:37.798 [11728] <16> VxBSASendData: ERR - Could not do a bsa_put().

11:47:37.798 [11728] <16> xbsa_SendData: ERR - VxBSASendData: Failed with error:

   Server Status:  Communication with the server has not been initiated or the server status has not been retrieved from the serve

11:47:37.982 [11728] <16> dbc_put: ERR - invalid handle received from the application

11:47:37.982 [11728] <16> VxBSASendData: ERR - Could not do a bsa_put().

11:47:37.982 [11728] <16> xbsa_SendData: ERR - VxBSASendData: Failed with error:

   Server Status:  Communication with the server has not been initiated or the server status has not been retrieved from the serve

11:47:38.983 [11728] <2> int_CloseImage: INF - Backup - closing <bkp_arch_23_1_833283102>

11:47:38.983 [11728] <16> writeToServer: ERR - send() to server on socket failed: Bad file descriptor (9)

11:47:38.983 [11728] <16> write_LF_END_tarHeader: ERR - failed writing LF_END_U_LEN_FILE record on DATA socket

11:47:38.984 [11728] <16> finishTarImage: ERR - write_LF_END_tarHeader() failed.

11:47:38.984 [11728] <16> VxBSAEndData: ERR - EndData unable to bsa_finishTarImage().

11:47:38.984 [11728] <16> xbsa_EndData: ERR - VxBSAEndData: Failed with error:

   Server Status:  Communication with the server has not been initiated or the server status has not been retrieved from the serve

11:47:38.984 [11728] <16> int_CloseImage: ERR - Failed to process backup file <bkp_arch_23_1_833283102>

11:47:38.984 [11728] <8> close_image: Session being terminated abnormally, cleaning up

11:47:38.984 [11728] <4> close_image: INF - backup FAILED

11:47:38.984 [11728] <4> close_image: INF ---- end of Backup ---

11:47:47.991 [11728] <4> sbtend: INF - --- END of SESSION ---

Remebering, we have other oracle policies working fine.

RHEL 5.9, 64 bit Master Server.  Windows 2008 Standard 64 bit Media Servers.   NBU 7.5.0.6 all around.

1.  Where can I get good explanations of the kind of information I can expect to find in a given legacy log?

2.  Where can I find detailed information about where and what log files to retrieve when troubleshooting a problem.

  i.e. For problem "A" look in logs x, y and z on your client, a and b on the Media server and c on the Master.  (I understand that I will have to make determinations of the kind of entries I'm looking for given "problem "A"" but once I've determined what kinds of log entries I'm after I need to know what log files to look in.)

3.  What log files should only exist / relavent on a client, on a MS or on a Master server, 2 of the three or all three.

I've read through NBU manuals and guides and searched the web but haven't been able to find this kind of specific information only what process / daemon a log file belongs to and if lucky some very brief explanation (four to ten words).  I believe the info must be there but I'm spinning an lot of time trying to dig it out myself.

This has frustrated me for some time and what has prompted this post is that I am trying to definitively determine what the interfaces IPs and host names are used between client and MS plus between client and Master for specific backups.  So help with this in the short term would be valuable.

  Terry

Hello. Is there an easy way to migrate just the NBU policies from a windows master server to a linux master server (5230 appliance)? I've tried copying the /usr/openv/netbackup/db/class directory, but I get a socket error.

Thank you!

Hi,

I'm starting to use deduplication in Netbackup and I was wondering if somebody could tell me what the average dedup rate for sharepoint backups is?

I'm doing a backup of a Sharepoint 2007 environment and I get a dedup rate of 8%. Is this normal?
The environment consists of a sharepoint server and a seperated SQL server.

Regards,
Erwin

Hi Everyone,

I am running Netbackup 7.5.0.5 with one Master Server and one media server running windows 2008 R2 and running into issues removing a volume from a AdvanceDisk Pool. 

When trying to delete the volume with:

nbdevconfig -deletedv -stype AdvanceDisk -dp ADVPOOL_ACO_HQ -dv R:\

I get this error:

DSM was unable to find the following disk pool: ADVPOOL_HQ(AdvanceDisk)@XXXX-bk-hq1

I am not sure if it matters but that server ***-BK-HQ1 is my master server.

Any help would be great!

Per the Symantec NetBackup_AdminGuide_SnapshotClient.pdf guide there are sections on configuring Flash Backup policies for Windows.  Yet as far as I can see it doesn't mention anywhere the need for the client to be running the NBU service with an account that has local admin rights.

Our testing has shown that just using the system account will not allow Flash Backups to work, and some of the troubleshooting docs cover the restore portion, which also requires local admin otherwise you see errors like this:

WRN - can't lock raw device for write: \\.\D: (WIN32 5: Access is denied.

Does anyone know of any official Symantec documentation that clarifies this?  I know that when you set up a Windows Flash Backup policy you get a pop up to the effect of requiring local admin running on the client, but I can't seem to find anything in any of the admin guides that back up this claim - and we keep running into roadblocks with server admins that are reluctant to run NBU with anything other than the system account.